Department: Revenue Cycle / Billing
Employment Type: Full-Time
Reports To: Lead Biller / Operations Leadership
Company: Power Health Colorado (PHCO)

Power Health Colorado is seeking a full-time Medical Biller to join our Revenue Cycle team. This position is responsible for accurate and timely billing, payment posting, accounts receivable follow-up, denial management, and collection activities across a multidisciplinary medical practice.

PHCO treats patients across Workers’ Compensation (WC), Personal Injury (PI), commercial insurance, and other applicable payer types. The ideal candidate is organized, accountable, detail-oriented, and comfortable working in a fast-paced environment where accurate billing and aggressive, appropriate follow-up directly impact the financial performance of the organization.

This is not simply a claim-entry position. The Medical Biller is expected to take ownership of assigned accounts from billing through resolution and collection.

• Review charges and submit accurate claims in a timely manner.

• Verify CPT, ICD-10, modifiers, provider information, dates of service, and other claim information prior to submission.

• Identify missing or incomplete documentation that may delay billing or payment.

• Submit corrected claims, reconsiderations, and appeals when necessary.

• Maintain accurate billing notes and documentation within the practice management/EHR system.

• Work closely with providers, clinical staff, front office, and case management to resolve billing issues.

• Actively work assigned A/R and follow up on outstanding balances.

• Identify unpaid, underpaid, denied, or incorrectly processed claims.

• Contact insurance carriers, adjusters, attorneys, funding companies, and other responsible parties as appropriate.

• Research payment discrepancies and pursue additional reimbursement when appropriate.

• Escalate aging or high-value accounts requiring additional intervention.

• Maintain clear documentation of all collection and follow-up activity.

• Work assigned accounts consistently until payment or appropriate resolution is obtained.

• Understand and follow Colorado Workers’ Compensation billing requirements and applicable fee schedules.

• Verify claim information, adjuster/carrier information, authorization status, and billing requirements.

• Assist with or submit Prior Authorization Requests (PARs) when required.

• Ensure supporting documentation, invoices, medical records, and other required materials are attached when necessary.

• Review WC payments for proper reimbursement and identify potential underpayments.

• Follow up directly with carriers and adjusters regarding unpaid or disputed balances.

• Maintain accurate billing records for PI cases, including direct lien and other applicable arrangements.

• Coordinate with case management and attorneys regarding case status when necessary.

• Ensure bills and supporting documentation are available and submitted appropriately.

• Track outstanding PI balances and assist with settlement, reduction, or payment-related requests according to PHCO procedures.

• Maintain accurate financial information so leadership and case management have reliable visibility into outstanding balances.

• Accurately post insurance, patient, attorney, funding, and other payments.

• Apply contractual adjustments and other approved adjustments appropriately.

• Identify discrepancies between billed charges, expected reimbursement, and actual payment.

• Ensure payments are applied to the correct patient, claim, provider, and date of service.

• Assist with reconciliation and reporting as requested.

• Review denials promptly and determine the root cause.

• Correct billing errors and resubmit claims when appropriate.

• Prepare appeals and provide supporting documentation.

• Track recurring denial trends and communicate systemic issues to leadership.

• Help identify opportunities to prevent future denials rather than repeatedly correcting the same issue.

Performance will be evaluated using measurable Revenue Cycle outcomes, including:

• Clean Claim Rate: 95%+

• Timely Claim Submission: 95%+ of claims submitted within established PHCO standards

• Payment Posting Accuracy: 98%+

• Denial Follow-Up: Initial action within 5 business days

• A/R Follow-Up: Assigned accounts worked according to established aging and priority standards

• A/R Aging: Consistent reduction of balances greater than 60 and 90 days

• Underpayment Identification: Timely identification and follow-up of reimbursement discrepancies

• Documentation: 100% of collection and follow-up activity appropriately documented

• Productivity: Completion of assigned billing and A/R workload within established departmental expectations

The expectation is not simply to “touch” accounts. Accounts should move toward resolution and collection.

• Previous medical billing, revenue cycle, or healthcare A/R experience.

• Working knowledge of CPT, ICD-10, modifiers, EOBs/ERAs, denials, and claim follow-up.

• Strong attention to detail and organizational skills.

• Ability to manage a high-volume workload and prioritize accounts appropriately.

• Strong written and verbal communication skills.

• Comfortable communicating with insurance carriers, adjusters, attorneys, patients, and internal staff.

• Ability to maintain patient confidentiality and comply with HIPAA requirements.

• Experience with Workers’ Compensation and/or Personal Injury billing.

• Knowledge of Colorado Workers’ Compensation billing and fee schedules.

• Experience with PARs, appeals, and authorization requirements.

• Experience with eClinicalWorks (eCW) or similar EHR/practice management systems.

• Experience working within a multidisciplinary medical practice.

• Bilingual English/Spanish is a plus.

We are looking for someone who takes ownership of their work. The right person does not wait for an aging report to become a problem before taking action.

Successful PHCO billers are:

• Accountable and dependable

• Highly organized

• Detail-oriented

• Persistent with follow-up

• Comfortable asking questions and identifying problems

• Able to work independently while remaining part of a team

• Focused on both accuracy and collections

• Interested in improving processes instead of simply maintaining them

Power Health Colorado is a multidisciplinary healthcare organization providing coordinated medical and rehabilitation services across multiple Colorado locations. Our teams work collaboratively across medical, rehabilitation, case management, and revenue cycle functions to provide high-quality care while maintaining strong operational and financial standards.

Power Health Colorado is an Equal Opportunity Employer.