GENERAL JOB DESCRIPTION

Our Bill Pay Specialist will receive client invoices and/or directions to pay from clients and clients’ vendors. They will enter invoices and save transactional documents in our bill pay system. They will secure proper approval on invoices and confirm that details are accurately entered into the bill pay system. They will also be responsible for ensuring that invoices are received where expected for recurring items and following up where they are not received. They will be responsible for following company policies in verifying vendor payment details and entering those accurately into our bill pay system. This role prepares weekly status reports for clients, detailing account balances and transactions. They will also regularly communicate with vendors, internal client service groups, and clients, doing our best to address client needs to provide “white glove” concierge services.

MAJOR DUTIES AND RESPONSIBILITIES

• Invoice processing: Receive, review and verify incoming vendor invoices for accuracy and approval for payment.
• Data Entry & Record Keeping: Enter data into bill pay systems and maintain accurate and comprehensive records of all accounts payable transactions.
• Reconciliations: reconcile vendor statements and compare them to company records to identify and resolve discrepancies.
• Communication: Liaise with vendors, clients, and internal departments to resolve billing issues, answer queries, and ensure smooth and consistent processes. Respond to client inquiries and questions and assist as needed.
• Compliance: Adhere to policies and procedures, and internal controls to prevent errors and fraud.

EXPERIENCE/CREDENTIALS

• Attention to Detail: Verifying data input for accuracy to prevent errors
• Organization Skills: Managing multiple accounts and ensuring bills are not missed and are input for payment timely.
• Communication Skills: Ability to communicate clearly with vendors, clients, and internal stakeholders is important.
• Basic Accounting Knowledge: An understanding of basic accounting principles is beneficial.
• Knowledge of bill.com is beneficial.

COMPETENCIES

• Thrives in a fast-paced and dynamic team-based, collaborative environment, and works well with others to resolve conflicts.
• Refined computer skills and the ability to process information in an efficient and timely manner.
• Excellent organizational, verbal and written communication skills.
• Must be flexible to our changing client and company needs.
• Time management and critical thinking skills.
• High attention to detail and accuracy.
• Maintains absolute confidentiality of client information and safeguards client and company data; maintains high ethical standard in all practices.

FEATURED BENEFITS:

• Discretionary Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Health Savings Account
• Paid Maternity Leave
• Paid Parental Leave
• Tuition Reimbursement