Taxing Authority Consulting Services, P.C. is a Virginia law firm with a focus in its practice to serve only government entities in managing accounts receivable, tax assessments, and the general revenue cycle. Our firm’s extensive experience in collection, bankruptcy, and assessment matters offers our clients full-service representation related to their receivables.

The START team is seeking a multi-tasked, detailed oriented, dependable employee with at least 1 year of collections experience. This role will consist of assisting our local government clients through interactions and communication with taxpayers and researching data via the phones and/or a worklist.

Job Responsibilities

• Partner with management and attorneys concerning the collection of high balance and other delinquent accounts.
• Assist with inbound calls, emails, or chats from taxpayers.
• Complete outbound calls or complete daily assigned worklist.
• Communicate with localities / clients via phone, email, and/or chat.
• Work closely with other departments to escalate collection efforts.

Knowledge, Skills, and Abilities:

• Bilingual (English / Spanish) a plus
• Excellent verbal, written communication, and interpersonal skills.
• Strong organizational, time management, and critical thinking abilities.
• Ability to adapt to changing requirements, tools, and technologies.
• Detail oriented.
• Computer literacy including MS Office and related applications.
• Ability to work with a team and independently.
• Ability to perform tasks with minimal supervision.
• Flexibility to adjust to changing priorities.

Pay Rate: $18 with the potential to make up to $20 per hour within 6 months. Bilingual starting hourly rate $19.

Must have the ability to work an 8 hour shift between 8:00 AM - 6:30 PM (Monday - Friday)