Purpose:
Mixes and serves alcoholic and non-alcoholic drinks to patrons of bar and service staff following standard recipes or procedures.
Key Responsibilities:

• Mix ingredients to prepare drinks, serve draft & bottled beer, wine, and liquor according to procedure / recipe and restaurant specifications
• Greet guests within one minute of being seated
• Work in a team environment and communicate well with guests and fellow Team Members
• Introduce yourself by name and provide great salesmanship thru suggestive selling
• Serve the guests food and beverages in a courteous and timely manner
• Provide responsible alcohol service adhering to the company policies and state and local regulations
• Ring in orders correctly and in a timely fashion to allow appropriate ticket times
• Seat guests and answer the phone when Host staff not present or available
• Pre-bus tables in your section and surrounding sections. Abide by full hands in and full hands out mentality
• Run food, refill beverages and complete running side work throughout the shift
• Perform correct and timely cash outs for guests
• Bus and reset tables in a timely fashion in compliance with trained timing specifications
• General cleanliness i.e. floors, restrooms, doors and windows
• Complete side work duties
• Observe guests and report any concerns or complaints to Management prior to the guest leaving
• Give sincere final greetings to guests and invite them to return

Physical requirements:

• 100% Ability to communicate clearly in English
• 100% Walk and stand for long periods of time ( 6-8 hours)
• 80% Reach, bend, stoop, wipe and lift up to 60 lbs.
• 50% Rate cash register and/or POS/TMX system and makes correct change.

Qualifications:

• Must be 18 years old to serve alcohol or as state regulations dictate
• Must have friendly and outgoing personality and demeanor
• Must be a problem solver and have the ability to keep calm under pressure
• Able to multitask and stay organized in a fast paced environment
• Able to perform physical requirements

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.