The Audiology Extern will observe and participate in the administering of diagnostic audiological tests that allow the differentiation between types of hearing disorders. The Audiology Extern will provide hearing aid testing, selection and fitting to all populations (per program guidelines). The Audiology Extern will aid Audiologists as they counsel patients regarding test results and review options that best meet their hearing care needs. Performs hearing aid testing, selection, and fitting to all populations. Reviews pricing and sale of hearing aids as a part of the patient education process. The Audiology Extern will function under the supervision of Audiologists during their time in the program.

Job Functions

Administers Diagnostic Tests

• Provides amplification services including hearing aid assessment testing, real ear measurements, and live speech mapping
• Coordinates and interprets test results
• Consults with and makes recommendation on hearing disorders to physicians
• Based on test results, diagnose audio vestibular disorders
• Coordinates care with physicians and other providers
• Completes chart notes for each patient seen and sends written report to referring physician and primary care physician

Manages Hearing Rehabilitation

• Counsels patients regarding test results
• Makes recommendation regarding hearing care options
• Reviews products available to improve hearing impairment
• Sells appropriate hearing care products and warranties as deemed necessary to meet the needs of the patient
• Provides hearing aid dispensing, including selection, fitting, ear-mold acoustics, ongoing management with follow-up, and education
• Demonstrates and sells Assistive Listening Devices (ALDs), batteries, and other special products
• Performs hearing aid repairs
• Performs hearing aid checks and cleaning

Miscellaneous Duties

• Aware of marketing activities
• Responsible for revenue and margin outcomes
• Maintains positive relationships with various vendors
• Assists patients with exchanges or returns as needed
• Involved in clinical quality outcomes, including efficiency and productivity
• Provides excellent customer service and maintains good public relations
• Oversees management of all office procedures
• Shares administrative duties with colleagues as needed
• Must be able to travel outside the state for professional development opportunities as required by the practice

Qualifications

• Current Au.D. student at an accredited college or university
• Must be able to organize time and prioritize numerous duties within strict deadlines
• Requires the ability to deal with numerous interruptions
• Must engage with patients in a caring and respectful manner

Physical Demands and Work Environment

• Frequently requires sitting, using hands, bending, reaching, and twisting
• Occasional lifting of up to 20 pounds with or without assistance
• Standing and walking throughout the day
• The work environment is generally quiet, with moderate noise from phones and other office machines