Position Summary:

The Treasury Management Support position is primarily responsible for assisting with online banking, ACH, wires, remote deposit, cash sweeps, and positive pay. This position will need to build a strong knowledge of bank and treasury products to assist internal and external customers with Treasury Management products and service.

This position will train in Springdale and then move to Bentonville.

Major Duties and Accountabilities:

• Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
• Assist customers and employees with the completion of wire requests and monitor the activity of the wire system(s)
• Provide support for online banking new enrollment, logon issues or general questions regarding Legacyar.com, mobile banking, bill pay or Zelle.
• Support the Treasury Sales team by custom building ACH, Wire, RDC, Cash Sweeps and Positive Pay services for clients.
• Monitor daily ACH files that may require timely approval.
• Add new ACH or Wire Services for business clients.
• Review incoming Positive Pay files, resolve any issues with posted items and contact customers as needed to answer unresolved statement items.
• All other responsibilities as assigned.

Required:

• A high school diploma or GED equivalent.
• 1-year previous bank experience.
• Must demonstrate attention to detail.
• Proficient in Microsoft Office.
• Strong interpersonal skills and ability to communicate clearly both orally and in written form.

Preferred:

• Previous deposit operations experience.
• 3 years previous bank experience.
• Bachelor’s degree in accounting, finance, or related areas.