ACO, Inc. Human Resources Manager Position Description

HUMAN RESOURCES MANAGER POSITION SUMMARY:

This position is responsible for leading and directing the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

HUMAN RESOURCES MANAGER DUTIES AND RESPONSIBILITIES:

• Develops and administers company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements.
• Promotes positive employee relations through design, communication, and interpretation of human resources policies and programs.
• Coordinates recruiting and retention strategies and succession planning process.
• Analyzes data, prepares reports, and makes recommendations on a variety of human resources issues.
• Coordinates training programs, personal and career development, performance appraisal process, compensation systems, diversity, and benefit programs.
• Responds to inquiries regarding policies, procedures, and programs.
• Coordinates employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs.
• Reviews employee relation’s issues and recommends appropriate responses to management.
• Coordinates with external immigration attorney to secure and maintain work and visitor visas.
• Prepares and monitors human resources budget.
• Negotiates contracts with outside vendors to provide employee services.
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Keeps up to date on overall activities of the team, identifies problem areas and takes corrective actions.
• Performs other related duties as assigned by management.

HUMAN RESOURCES MANAGER SUPERVISORY RESPONSIBILITIES:

• Directly supervises 3 employees within the department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

HUMAN RESOURCES MANAGER QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or minimum five years of related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses, and registrations required: PHR, SHRM-CP or SHRM-SCP highly desired.
• Computer skills required: Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, and Publisher); ADP Workforce Now, preferred.
• Other skills required:
  1. Basic competence in duties and tasks of supervised employees.
  2. Strong organizational, problem-solving, and analytical skills.
  3. Strong business acumen.
  4. Strategic thinker who can see long-term goals and balance against short and intermediate term needs.
  5. Commitment to excellence and high standards.
  6. Excellent written and verbal communication skills.
  7. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  8. Work independently and as a member of a team.
  9. Acute attention to detail.

COMPETENCIES:

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand or walk.
• Continually required to sit and work on a computer.
• Continually required to utilize hand and finger dexterity.
• Frequently required to talk or hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Occasionally required to drive.
• Must be able to travel.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.