Patrol Driver

Greater Phoenix Area (Maricopa County)
Starting @ $18.50/hour
Full-Time and Part-Time
Weekend availability required

If you’re dependable, observant, and take pride in helping people feel safe, Signal wants to hear from you.

We’re hiring a Patrol Guard in Phoenix, AZ, to perform both vehicle and foot patrols in residential and commercial areas. In this role, you’ll help protect property, monitor high-value areas, secure access points, and provide a visible security presence that gives residents and clients peace of mind.

This is a great opportunity for someone who is professional, detail-oriented, and comfortable working independently while staying connected with a larger team.

• Conduct foot and vehicle patrols in assigned areas
• Monitor courtyards, offices, pools, access points, and other designated locations
• Help protect residents, property, and client assets
• Complete detailed activity and incident reports using company technology
• Communicate clearly with supervisors, team members, and clients
• Provide professional, courteous customer service
• De-escalate issues calmly and appropriately
• Maintain your assigned patrol vehicle, including cleanliness, inspection, and fueling
• Care for assigned equipment such as radios, keys/cards, uniforms, and devices
• Follow all post orders, company procedures, and site-specific instructions

• At least 18 years old
• High school diploma or GED
• Valid driver’s license with a good driving record
• Reliable transportation
• Ability to pass a background check and drug test
• Strong communication and organizational skills
• Reliable, professional, and punctual
• Available to work weekends
• Able to move equipment weighing up to 20 pounds
• Willing to complete the required training during the first month
• Must have a valid Arizona guard card

You may be a great match for this role if you are:

• Calm under pressure
• Observant and attentive to detail
• Comfortable working independently
• Professional in appearance and attitude
• Good at communicating clearly and respectfully
• Committed to excellent service and safety

At Signal, your work matters. Patrol Guards play an important role in creating peace of mind for the people and properties we serve. We’re looking for team members who take pride in doing the job well, communicate effectively, and show up professionally every shift.

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law.

Position Summary:

A Signal Dedicated Officer will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site's Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various dedicated services that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicates with the Advanced Dedicated Officer or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

Requirements:

• 18 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.