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Lead Medical Assistant (Scottsdale and Phoenix) at IRONWOOD PHYSICIANS,P.C. – Phoenix, Arizona

IRONWOOD PHYSICIANS,P.C.
Phoenix, Arizona, 85028, United States
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About This Position

Are you passionate about patient care and ready to make a difference in the lives of those battling cancer? Ironwood Cancer & Research Centers is looking for a dedicated, compassionate, and detail-oriented Lead Medical Assistant to join our oncology team!

Ironwood Cancer & Research Centers:

  • Beautiful state-of-the-art integrated Cancer and Women's Centers
  • Location: Scottsdale location (101 & Shea) and Phoenix, Arizona (Tatum & Shea)
  • Full-Time | Day Shift | Competitive Pay + Benefits

What You’ll Do:

  • Provide hands-on support across all Medical Assistant functions, including clinic coverage
  • Coordinate daily MA schedules and ensure balanced workload distribution
  • Monitor team performance and assist the Office Manager with training, onboarding, and workflow consistency
  • Lead quality assurance efforts, including competency checks and Standard of Care audits
  • Serve as the first point of contact for MA-related concerns from patients and staff
  • Oversee MA inboxes, voicemails, portal messages, and prescription lines to ensure timely follow-up
  • Support inventory management and office supply coordination
  • Promote a positive, team-oriented culture through mentorship and accountability
  • What We’re Looking For:

    • Certified Medical Assistant (CMA, RMA, or equivalent)- **Only candidates who currently hold a valid Medical Assistant certification or the ability to obtain w/in 90 days will be considered***
    • 3+ years of MA experience in a fast-paced setting
    • Medical oncology experience preferred
    • Strong communication, organizational and customer service skills
    • Compassionate, team-oriented, and adaptable personality
    • EMR experience and computer proficiency a plus
    • Positive, professional attitude with a team-first mindset and a passion for oncology care

    Why Join Us?

    • We are the largest patient-focused cancer provider in the valley!
    • Work alongside renowned medical oncologists and a supportive clinical team
    • Make a meaningful impact in the lives of patients facing cancer and other conditions
    • Enjoy a collaborative, respectful, and growth-focused work environment
    • Access to full health benefits and retirement plans
    • Must be willing to travel to other Ironwood locations
    • Equal Opportunity Employer

    Ready to make a difference?

    • Apply today and become a vital part of a team that’s changing lives—one patient at a time.
    • Learn more at www.ironwoodcrc.com

    Job Location

    Phoenix, Arizona, 85028, United States
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    Job Location

    This job is located in the Phoenix, Arizona, 85028, United States region.

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