QUALIFICATIONS
- Certifications: Certified Architect (looking for the Architect Certification)
- Shown growth in platform of service now up to architect level (minimum 5-7+ years servicenow)
- Extremely technical: Scripting ideal (typical JavaScript – language doesn’t matter, they’ll have the aptitude)
- ITSM – completely run IT dept off of ITSM
- Proven ability to communicate effectively with both business and technical stakeholders.
- Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
- Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
- Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.

Pluses:
- Healthcare
Education Requirements/Experience in lieu of:
- Bachelor’s degree and 8+ years of experience OR 10+ years of experience w/o degree (prefers with degree)

ADDITIONAL RESPONSIBILITIES/QUALIFICATIONS
• ServiceNow experienced, certified Architect
• Strong familiarity with ServiceNow Suite (e.g., ITSM, SPM, FSM, ITOM, IRM, EA etc) and platform wide analytics, AI, reporting and Virtual Agent a plus.
• Proven ability to communicate effectively with both business and technical stakeholders.
• Demonstrable ability to work independently, with a focus on best practice architectural design and analytical problem-solving and critical thinking.
• Familiarity with system/software engineering lifecycle principles, including requirements analysis, functional and technical solutions development, and application support.
• Experience working with large datasets, performing data analysis/modeling, and contributing insights for management decision-making.