Requires one (1) year of experience in the professional care and handling of animals.

Special Requirements
Required to work nights, weekends, holidays and on-call as scheduled.

Special Certifications and Licenses
Must possess a valid Florida Class E Driver's License at time of appointment, and must obtain and maintain the authority to drive on County business.

Must obtain the Animal Care Officer certification within six (6) months of hire.

Must obtain the Euthanasia certification within six (6) months of hire.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Responds to complaint calls in order of priority to, set traps, capture loose, stray, sick, injured, or abandoned animals; investigate animal abuse, neglect, and/or nuisance.

Conducts general investigations of animal related problems including, but not limited to animal cruelty and neglect, aggressive and dangerous dogs, animals running at-large, barking, permitting, licensing and impounding of animals all which may involve hostile, irate or distressed members of the public, in a tactful, professional and effective manner.

Patrols an assigned zone in order to identify/capture stray animals, responds to calls/complaints, and enforces animal care ordinances; captures a variety of animals in order to protect the community and to protect animals from injury/death.

Apprehends and confines stray, injured, aggressive/dangerous and nuisance animals in the most safe, humane and approved manner possible. Transports animals to sheltering facility and/or veterinary clinic.

Performs routine medical procedures/evaluation upon animals while in the field including but not limited to, conducts basic medical triage as needed; euthanize animals if necessary and permitted; and administers first-aid when necessary.

Performs routine medical procedures/evaluation upon incoming animals including but not limited to, administers oral and injectable medications; conducts basic medical triage as needed; euthanize animals if necessary and permitted; and administers first-aid when necessary.

Mediates animal issues between citizens; educates members of the public about laws and regulations on animal care; takes immediate action if necessary; gathers evidence and information for further investigation as indicated; documents information; consults with supervisors and/or management staff regarding cases of a complex or unusual nature; works with local law enforcement agencies, issues civil citations to responsible parties for animal-related issues; provides testimony on investigations and findings; performs related duties as assigned.

Maintains and uses controlled drugs in accordance with law and policy for humane euthanasia, sedation or chemical capture of animals.

Works with other community professionals such as police officers, court officials and veterinarians.

Prepares written investigative reports that may be introduced as legal court evidence.

Answers telephone calls from citizens and dispatches calls for service to other field staff on a rotational basis as assigned.

Interacts with the public in order to educate people regarding animal behavior, animal care ordinances, and basic animal care procedures; explains Broward County animal care policies, procedures, and fees; assists with adoptions, and resolves animal care ordinance related issues.

Assists public with issues of pet identification and reuniting pets with their owners.

Responds to night emergency calls on a rotating basis; assists fellow specialists as requested and/or necessary; works overtime as necessary to complete duties.

Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.

Operates a laptop/computer and other common office equipment necessary to complete the duties assigned.

Operates issued animal capture, restraint and transport equipment necessary to complete the duties assigned.

Transports shelter animals to appropriate veterinarian hospital, participates in public events as directed, and communicates well with other employees, public and administrative staff.

Performs general clerical tasks, provides backup coverage to other officers and dispatch as needed, participates in meetings and special assignments as directed.

Assists in shelter cleaning and maintenance, euthanasia and care of impounded animals when needed.

Performs other related duties, tasks, assignments and/or responsibilities as assigned.

Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently but knows when to ask for help.

Handles conflict situations effectively, with a minimum of noise. Seeks out a variety of opinions and options; maintains an open mind; takes steps to ensure conflict remains constructive; avoids polarized or unilateral decisions; seeks agreement on critical issues.

Relates openly and comfortably with diverse groups of people. Grasps others' more obvious social cues and responds appropriately; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds.

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Operates effectively, even when things are not certain or the way forward is not clear. Learns about changing priorities and responds appropriately. Connects with appropriate individuals to gain direction. Takes steps forward, even when details are unknown.

Adapts approach and demeanor in real time to match the shifting demands of different situations. Takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly.

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.