OBJECTIVE AND POSITION SUMMARY

The Shelter Driver ensures safe, reliable, and efficient transportation services for shelter residents, including medical appointments, prescription pick-ups, and transportation during suspension periods. This role also supports the shelter’s operations by assisting with general tasks and stepping into other roles as needed.

SPECIALIZATIONS

• Skilled in safe vehicle operation and adherence to traffic laws and safety protocols
• Understanding and sensitivity to the needs of individuals experiencing homelessness, including medically fragile clients
• Accurate documentation of transportation activities, including trip logs and incident reports
• Preparedness to address medical or vehicular emergencies with calm and efficient responses

PRIMARY DUTIES AND ESSENTIAL FUNCTIONS

• Operate the shelter shuttle for medical appointments, prescription pick-ups, and suspension-related transport
• Follow established schedules and respond to ad hoc transport requests as directed by management
• Assist residents with boarding and ensure all safety measures, including seatbelt use, are followed
• Conduct pre- and post-trip vehicle inspections to ensure safety and report maintenance issues promptly
• Prioritize the needs of medically fragile residents and follow established protocols for their transport
• Respond to emergencies during transport by contacting emergency services and shelter management as needed
• Ensure the safe handover of residents to medical personnel or return to the shelter
• Maintain detailed logs of trips, including dates, times, residents transported, and purpose of transport
• Document incidents and report them to the associate director or direct supervisor.
• Provide assistance in other shelter functions as needed, including administrative tasks or resident supervisior

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education /Background:

• Valid Driver’s License
• Obtain City Operators Permit
• High School Diploma or GED and two (2) progressive years of experience in general office procedures and customer service and driving