Insomnia Cookies is seeking a highly organized, detail-driven, and innovation-minded Cookievation Coordinator to support the development and execution of menu innovation across our iconic cookies and ice cream categories. This role is the operational engine behind our product pipeline—where creativity meets coordination—ensuring bold ideas move seamlessly from concept to launch.

As the Cookievation Coordinator, you’ll play a critical role in bringing new flavors, product platforms, and limited-time offerings to life. Partnering closely with the Cookievation Team and collaborating cross-functionally with Marketing, Operations, Supply Chain, and Food Safety/QA, you’ll help translate culinary concepts into scalable, launch-ready products that fuel customer excitement and business growth.

This role is ideal for someone who thrives in a fast-paced environment, loves managing details, and is passionate about supporting innovation that keeps Insomnia Cookies fresh, craveable, and ahead of the curve.

What You’ll Do:

• Coordinate Testing & Documentation: Prepare prototypes, organize tastings, document feedback, and maintain accurate recipes, specs, and build guides.

• Own Tasting Tuesday: Champion our monthly consumer tasting experience by coordinating logistics, preparing samples, gathering real-time feedback, and turning fan reactions into future flavor wins.

• Keep Projects Moving: Manage timelines, trackers, and cross-functional follow-ups to ensure initiatives stay on schedule.

• Maintain Operational Readiness: Partner with Operations, QA, and Supply Chain to support product validation, sourcing coordination, and launch preparation.

• Support Brand Activations: Assist with product needs for photoshoots, training materials, and marketing campaigns.

• Collaborate Cross-Functionally: Work closely with Marketing, Supply Chain, Operations, Learning & Development, and Customer Service to ensure smooth execution of Cookievation initiatives.

QUALIFICATIONS:

• Bachelor’s degree in food science, culinary arts, food technology, or related field preferred (or equivalent combination of education and experience)

• 2–4 years of experience in food product development, R&D support, culinary innovation, or related field (baked goods and/or ice cream experience preferred)

• Experience supporting product launches or innovation initiatives from concept through commercialization

• Hands-on baking or kitchen testing experience, with strong attention to detail in recipe execution

• Foundational understanding of food science principles, ingredient functionality, and sensory evaluation

• Familiarity with recipe documentation, yields, cost of goods calculations, and basic nutrition analysis (experience with Genesis R&D Suite and Compusense a plus)

• Basic knowledge of food safety standards, HACCP principles, and regulatory requirements (food safety certification preferred)

• Strong organizational, time management, and project coordination skills with the ability to manage multiple priorities

• Excellent communication and cross-functional collaboration skills

• A genuine passion for food, creativity, and innovation

A DAY IN THE LIFE:

Every day starts in the Insomnia Cookies test kitchen, where you’ll help bring innovation to life. You might begin by prepping ingredients for a new flavor test, organizing recipes for a product trial, or assisting with small-batch doughs as the team explores the next craveable LTO. You’ll document recipe adjustments, track feedback, and ensure testing details are captured accurately.

Throughout the day, you’ll coordinate sensory tastings—setting up samples, compiling notes, and updating project trackers to keep timelines on track. Between kitchen sessions, you may gather trend research, update cost worksheets, or connect with Supply Chain and QA to confirm ingredients, specs, and next steps.

Some days include preparing products for photoshoots or organizing materials for training and launch communications. Others focus on updating documentation, refining build guides, and following up on cross-functional action items.

From test kitchen prep to final launch checklists, you’ll play a key role in keeping Cookievation organized, on schedule, and ready to delight our fans.

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!