The Quality Assurance Technician is responsible for establishing and/or enhancing product and raw material specifications by conducting equipment & process capability studies such that the facility is in full compliance with corporate, customer, regulatory & federal requirements.

This individual will have the unique opportunity to leverage their skills, technical expertise, and business acumen while working with a company that lives their culture every day - Miss Nothing, Question Everything and Innovate Daily. If you have a passion for developing and scoping value-driven services that lead to successful customer projects - then we are looking for you!

Generating & distributing finished goods certificate of analysis to customers.

Receiving, reviewing and filing raw material & food contact packaging certificate of analysis and/or certificate of conformance in accordance with vendor specifications.

Verifying critical control points sheets (metal detection) if feasible.

Investigating and responding to customer complaints in a timely and professional manner.

Participating in in-house, customers, third party & regulatory agencies audits.

Leading off quality investigation using TPM tools such as why-why analysis, pareto charts, process capability, etc.

Developing & leading food safety training sessions.

Developing and/or updating standard operating procedures, one-point lessons, and work instructions, as necessary.

Arranging and shipping samples to outside third-party labs for micro, chemical, & physical analysis.

Performing finished product testing and releasing goods accordingly.

Generating & distributing quality reports: rework schedules, hold notices, etc.

Performing laboratory equipment calibration (if feasible).

Actively participating in all plant safety initiatives.

Actively participating in the facility TPM program which includes but is not limited to the Autonomous Maintenance & Quality Pillars.

Other duties as assigned.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

High School Diploma

College from a four-year college or university preferred.

Food Science preferred but not mandatory.

The ability to read and interpret basic and complex statistical analysis.

The ability to communicate effectively both written and verbally to all levels of the organization.

Above average familiarity with Microsoft applications, SPC software (chart runner), & internet explorer not required but preferred.

Flexibility & willingness to work off shift and weekends as necessary.

Two (2) years or related experience working in a food manufacturing facility.

HACCP certification attainment within the first year of employment.

Familiarity with laboratory equipment such as but not limited to Brookfield Viscometer, Orion pH meter, Aqualab Water Activity Meter, etc.

Thorough practical and applied knowledge of HACCP, Pest Control Management, Food Allergens, Crisis Management (Food Security), Glass, Brittle Plastic & Ceramic Control, PCQI and other essential food safety programs.

The Quality Assurance Specialist will be required to work independently with little supervision.

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job's duties, the employee is regularly required to use hands to operate on machinery or production lines.

The employee frequently is required to stand for extended periods, often upwards of 50% of the day.

The employee is frequently required to walk, balance, stoop, kneel, squat, climb stairs, or bend, often upwards of 50% of the day.

The employee must occasionally lift and/or move up to 25 pounds and at times lift and/or move up to 35 pounds.

This job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (With or without corrective lenses)