Location: Travel required to eight portfolios (DC West Carthage, DC Carthage, Carthage Apartments LLC., DC Lowville, The Bateman, Pleasant Creek Meadows, Leray Housing Associates, DGGL Gouverneur.

Reports to: V.P. Market Rate Housing or Sr. Property Manager

Position Summary:

The Floating Leasing & Office Administrator will serve as a key support resource within the Baldwin Real Estate residential portfolio. This individual will provide on-site administrative, leasing, and customer service coverage at any of the eight properties when a Community Manager, Assistant Manager, or Leasing Agent is unavailable. This is a travel-based role that requires flexibility, adaptability, and strong interpersonal skills to ensure seamless operations and exceptional resident experiences.

Key Responsibilities:

1. Provide temporary coverage for front office duties including leasing, resident relations, and administrative support
2. Assist with leasing tours, applications, and move-in/move-out processes
3. Respond to resident inquiries, service requests, and general office communications
4. Maintain accurate resident records, files, and data entry in property management software
5. Support rent collection and processing, lease renewals, and notices
6. Perform general clerical duties including answering phones, scanning, filing, and document preparation
7. Communicate professionally with residents, vendors, and team members
8. Uphold property standards, fair housing regulations, and DiMarco policies at each location

Requirements:

1. Previous experience in leasing, property management, or administrative roles preferred
2. Strong customer service and communication skills
3. Tax Credit (LIHTC) experience a plus
4. Ability to travel daily to different properties within the portfolio (valid driver’s license required)
5. Organized, detail-oriented, and able to work independently
6. Proficiency in Microsoft Office Suite and property management systems
7. Flexible and adaptable to different team environments and work styles

Schedule & Compensation:

1. Full-time position with travel between multiple sites
2. Mileage reimbursement provided
3. Competitive salary based on experience