The Business Manager at Ronald McDonald House Charities of New Mexico plays a pivotal role in ensuring the organization operates smoothly and efficiently. This position oversees office administration, manages donor data and reporting, and supports key human resources functions. By maintaining strong internal systems and responsible use of resources, the Business Manager helps the organization remain aligned with its mission to provide essential services that remove barriers, strengthen families, and promote healing when children need healthcare.

Reports To: CEO
Position Type: Full-time, exempt, on-site
Schedule: Monday - Friday, 8:30am – 5pm
Salary Range: $42,000-52,000 DOE

PRIMARY DUTIES & RESPONSIBILITIES

Administrative Oversight:

• Manage daily office operations, including scheduling meetings, maintaining office supplies and equipment, and coordinating administrative workflows.
• Attend Board of Directors and committee meetings as requested and accurately record meeting minutes.
• Coordinate contracts and relationships with vendors, service providers, and other external partners.
• Provide clerical and administrative support for events, publications, mailings, reports, and other organizational activities.
• Monitor the general inbox and ensure timely, professional responses.
• Maintain organizational records and ensure accurate, up-to-date documentation.

Donor Management & Data Administration:

• Develop and run database reports and queries to support donor cultivation, solicitation, stewardship, and other mission‑aligned initiatives.
• Process and acknowledge donations in accordance with the organization’s stewardship plan, ensuring timely and accurate data entry.
• Ensure proper documentation and reporting for grants and all related contributions.
• Maintain accurate, up‑to‑date records of donors, supporters, and organizational contacts.
• Support donor communications and acknowledgment workflows to ensure consistent and professional engagement.
• Prepare reports and collaborate with the Bookkeeper on donation, revenue, and bank deposit information.
• Provide required donor documentation for the annual audit and other compliance needs.

Human Resources:

• Process payroll for all employees, maintain accurate payroll records, and respond to payroll‑related inquiries.
• Ensure timely processing of salaries, benefits, deductions, reimbursements, and retirement contributions.
• Initiate and manage onboarding and offboarding workflows in the HRIS, ensuring all required documentation is completed and updated.
• Support core HR functions, including recruitment, onboarding, employee record maintenance, and general HR administration.
• Assist with benefits administration and ensure compliance with all record‑keeping and documentation requirements.