Communications & Engagement Manager in Kansas City, Missouri at Amethyst Place

Amethyst Place is the product of Kansas City community leaders banding together to address the lack of safe housing for single family homes recovering from substance use disorder and their children. Because of untreated mental illness, significant histories of trauma, poor educational attainment, limited work histories, felonies, evictions, poor credit histories, and lack of safe and affordable housing options, these women had no choice after residential treatment but to return to the same communities where their substance use began, threatening their recovery and the stability of their families. Founded in May 2000 by task force members, Amethyst Place has filled this gap for over 25 years and has been home to over 437 families, including 851 children.

Noble Cause and Values

We believe our work is more than a mission; it’s a Noble Cause. We inspire transformational healing and empower generations of women and children to achieve recovery, reunification, and resilience.

We achieve this through our Values of:

1. Building a community of trust and acceptance
2. Serving each other with integrity and courage
3. Unwavering belief in transformation and growth

The Communications & Engagement Manager leads Amethyst Place's communications and relationship-building efforts, helping connect individuals, organizations, and community partners to our Noble Cause. Reporting to the Director of Development, this position develops compelling communications, strengthens supporter relationships, and creates meaningful opportunities for people to invest their time, talents, voices, and resources in ways that deepen the impact of Amethyst Place.

Success in this role is measured by the strength of the relationships that are built. Whether welcoming a first-time visitor on a tour, celebrating a volunteer's impact, stewarding a long-time donor, sharing a family's story, or cultivating a corporate partnership, the Communications & Engagement Manager helps people feel seen, valued, and inspired to become part of something bigger than themselves.

Job Duties and Responsibilities

Communications & Storytelling

Develop and manage communications that strengthen awareness of Amethyst Place, celebrate the achievements of the women and children we serve, and inspire community support.

• Manage the development and execution of Amethyst Place's external communications across print and digital platforms, ensuring all communications align with the organization's strategic priorities, brand standards, and Noble Cause.
• Develop compelling content for newsletters, email campaigns, social media, website updates, annual publications, marketing materials, media relations, and stewardship communications.
• Collaborate with program staff and leadership to identify and share stories that demonstrate the impact of Amethyst Place.
• Maintain the organization's website, communications calendar, and brand assets to ensure communications remain timely, accurate, and engaging.
  

Supporter Relationships & Stewardship

Cultivate meaningful relationships that strengthen long-term support for Amethyst Place and its Noble Cause.

• Cultivate relationships with donors, volunteers, corporate partners, foundations, alumni, and community supporters through thoughtful stewardship and personalized communication.
• Manage supporter experiences, including tours, Lunch & Learns, coffee meetings, volunteer opportunities, and other cultivation activities.
• Support annual giving, stewardship, fundraising, and engagement initiatives in partnership with the Director of Development.
• Develop stewardship communications and recognition efforts that celebrate generosity, communicate impact, and encourage continued involvement.
  

Community Engagement & Volunteer Experience

Coordinate meaningful opportunities for community members and organizations to become involved with Amethyst Place.

• Manage volunteer communications, onboarding, scheduling, stewardship, and recognition while collaborating with department leaders who oversee volunteer experiences.
• Cultivate relationships with corporate and community partners through the Companies That Care program and other collaborative initiatives.
• Support the planning and execution of community engagement and fundraising events that strengthen relationships, increase awareness, and celebrate the women and children we serve.
• Represent Amethyst Place at tours, presentations, networking events, and community outreach opportunities.
  

Development Operations & Administrative Support

Support the operational excellence of the Strategy & Growth team through effective systems, project coordination, and constituent management.

• Maintain accurate constituent records within Salesforce and manage online giving platforms.
• Conduct prospect research using iWave and other available tools to support donor cultivation and relationship management.
• Support donor pipeline management by preparing reports, meeting materials, prospect profiles, and stewardship tracking.
• Coordinate administrative projects, campaign logistics, and operational activities that support fundraising, communications, and supporter engagement.
• Perform other duties as assigned in support of the Noble Cause and strategic priorities of Amethyst Place.

Other related duties and special projects as assigned.

• Bachelor's degree in communications, marketing, public relations, nonprofit management, business, or a related field, or equivalent professional experience.
• Approximately three or more years of progressively responsible experience in communications, marketing, nonprofit development, public relations, community engagement, or a related field.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to build trust and develop strong relationships with individuals, organizations, and community partners.
• Demonstrated ability to represent an organization with professionalism and discretion.
• Strong organizational, project management, and time management skills with exceptional attention to detail.
• Ability to manage multiple priorities, work independently, and contribute effectively within a collaborative team environment.
• A proactive, service-oriented approach with a passion for connecting people to meaningful opportunities that advance a mission-driven organization.
• Experience developing engaging content and managing organizational social media platforms.
• Valid driver's license and reliable transportation for local meetings, tours, and events.
• Ability to work periodic evenings and weekends in support of fundraising events, volunteer activities, and other organizational priorities.
• Successful completion of a background check.

Preferred Experience

• Experience using Microsoft 365 and other workplace productivity tools.
• Experience managing website content and familiarity with content management systems (CMS).
• Familiarity with Salesforce or another constituent relationship management (CRM) system.
• Experience using prospect research tools such as iWave or similar platforms.
• Experience with email marketing platforms such as Mailchimp, Constant Contact, or similar tools.
• Familiarity with Canva or similar graphic design platforms.

Benefits Package

• Medical, FSA, dental and vision coverage are available and fully paid for the employee effective on the first day of the month following 30 days of full-time employment or sooner if current insurance expires.
• Annual work-from-home days for all employees.
• Life insurance coverage of $25,000.
• 15 days of annual paid time off which includes vacation, personal, and sick leave (20 days beginning October 1st).
• 10 annual paid holidays.
• 403(B) plan with employer match after one year.
• $40 per month for use of their personal cell phone for Amethyst Place business.
• Wellness benefit of up to $40 per month to reimburse employee for gym memberships, exercise classes, etc.
• TELUS Health EAP access which includes free counseling sessions for the entire household.
• Costco membership.
• One voucher per year with a value of $140 to The Running Well Store.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. We are committed to providing reasonable accommodations to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable laws. Applicants needing reasonable accommodation should contact Human Resources.