Pharmacy Technician Float in Kalamazoo, Michigan at Optimed Pharmacy Inc

POSITION: Pharmacy Technician Float

Who We Are:

OptiMed Health Partners optimizes health outcomes and quality of life through personalized

and coordinated care. We have been serving patients for over 30 years with a focus on high

quality care in retail pharmacy, specialty pharmacy, and infusion services. The OptiMed Vision

reimagines healthcare solutions to achieve unsurpassed value. Our results-oriented culture

fosters learning, providing growth opportunities for our employees and exceptional care for

our patients in all 50 states.

The Impact of this Role:

The Pharmacy Technician Float supports the safe and efficient operation of Specialty

Pharmacy, Pharmacy & Distribution (P&D), and Infusion Therapy services. By assisting

pharmacists and care teams with prescription processing, documentation, inventory, and

coordination of patient care, this role helps ensure accuracy, compliance, and timely service

delivery by providing pharmacy technician coverage wherever it is most needed. Through

collaboration with patients, providers, nursing staff, and internal teams, the Pharmacy

Technician Float supports consistent workflows and contributes to positive patient outcomes

and a high standard of care.

What You’ll be Doing:

The responsibilities of the pharmacy technician float include, but are not limited to:

• Providing professional and courteous customer service through in-person, telephone, and

written communication

• Working under the supervision of a registered pharmacist and appropriate leadership

while complying with all applicable local, state, and federal regulations

• Supporting patient intake, prescription processing, and maintenance of patient records,

including demographic, clinical, and insurance information within pharmacy systems

• Assisting with prescription order processing, refills, claims, and related documentation,

and escalating clinical or prescription-related questions to a pharmacist

• Supporting insurance and billing-related activities, including benefits review, coordination

of coverage, authorizations, and billing resolution as needed

• Maintaining general knowledge of medications, inventory practices, and pharmacy

workflows across service areas

• Collaborating with internal teams, providers, and nursing staff to address patient needs

and support timely coordination of care

• Supporting infusion-related activities, including scheduling support, documentation,

patient communication, and administrative coverage as needed results.

• Supporting pharmacy operations, reporting, and facility procedures, including

maintaining a safe, organized, and compliant work environment

Who You’ll be Working With:

The Float Pharmacy Technician works with pharmacists, patients, prescribers, nursing services,

payers, vendors, and clinical and administrative staff to support Specialty Pharmacy, Pharmacy

& Distribution (P&D), and Infusion services across multiple settings. This position does not

hold any supervisory responsibilities.

Skills and Experience You’ll Bring to the Table:

• Minimum of one year of experience working as a pharmacy technician; additional

healthcare or pharmacy experience preferred

• Experience supporting pharmacy operations, including prescription processing,

inventory management, and medication handling

• Proficiency with computer systems, including pharmacy management systems

and electronic medical record (EMR) system

• Working knowledge of healthcare compliance requirements and applicable

regulations

• Ability to follow detailed technical procedures and documentation requirements

Competencies You’ll Bring to the Table:

• Strong attention to detail with the ability to perform accurate, quality-focused

work

• Clear verbal and written communication skills for effective documentation and

collaboration with patients and coworkers

• Excellent customer service and interpersonal skills to build and maintain strong

patient relationships

• Ability to work efficiently, reliably, and sociably in a structured, fast-paced, and

regulated environment

• Strong organizational skills with the ability to manage multiple tasks and follow

detailed instructions

• Team-oriented approach with the ability to collaborate across departments,

vendors, and service areas

• Demonstrates sound judgment while maintaining confidentiality and

accountability results.

• Positive attitude with adaptability and a commitment to continuous

improvement

Work environment

The Float Pharmacy Technician works in a fast-paced environment with multiple activities occurring

simultaneously and may support office, pharmacy, distribution, or infusion settings as needed. This

role requires the ability to sit for extended periods while performing computer-based work, as well

as stand, walk, bend, and lift throughout the day depending on assigned duties. The technician

must be able to work both independently and collaboratively while prioritizing workload and

completing tasks in a timely manner. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions of the role.

OptiMed Health Partners provides equal employment opportunities to all employees and applicants

for employment and prohibits discrimination and harassment of any type without regard to race,

color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual

orientation, gender identity or expression, or any other characteristic protected by federal, state or

local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring,

placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and

training.