Chief Growth Officer (CGO) in Charlotte, North Carolina at LMSI, LLC dba Lighthouse Lab Services

Chief Growth Officer
Charlotte, NC (preferred) | Full Time | Executive Leadership | Reports to Chief Executive Officer

Lighthouse Lab Services helps organizations build, operate, optimize, and grow high-performing laboratories. We value collaboration, community, quality, and innovation, and are committed to exceptional service for our clients and the patients ultimately impacted by our work.

Lighthouse has an established laboratory services platform with significant opportunities for organic growth, strategic partnerships, and acquisition integration. The CGO is accountable for commercial performance, including organic revenue growth, customer retention and expansion, forecast accuracy, profitable revenue growth, market strategy, pricing, marketing effectiveness, strategic partnerships, and commercialization of new capabilities.About the RoleBuild and lead an integrated enterprise growth engine that protects current revenue while creating repeatable, profitable organic growth across Lighthouse’s services, markets and strategic adjacencies. The CGO is accountable not only for sales performance, but for market strategy, commercial architecture, strategic accounts, pricing, retention, marketing effectiveness, partnerships, growth analytics and commercialization of new capabilities.

Lighthouse needs to move from a collection of commercial activities and service-line relationships to a disciplined growth system capable of supporting $200M+ revenue. The CGO must be equally credible in a customer meeting, an ELT operating review, a pricing discussion, a Board conversation and a pipeline inspection.What You Will LeadWhat Success Looks Like

• Enterprise growth strategy and target-market segmentation approved

• Commercial organization, leadership responsibilities, and account ownership clarified

• Reliable CRM, pipeline management, and forecasting cadence established

• Organic growth, customer retention, and strategic-account expansion priorities defined

• Pricing and deal governance implemented to support profitable revenue growth

• Sales compensation aligned with growth, retention, and profitability objectives

• Marketing funnel, demand generation, and performance measurement established

• Priority growth opportunities and new revenue streams advanced

• Commercial M&A integration playbook established, including customer retention and cross-selling

What We’re Looking For

• Collaborative, people-centered leadership with a track record of building strong teams, developing leaders, fostering cross-functional collaboration, and creating an environment where team members feel valued, supported, and accountable.
• Experienced commercial growth leader in healthcare, diagnostics, laboratory services, or complex B2B services, ideally within a multi-service organization.
• Demonstrated success driving organic growth, pricing discipline, strategic account development, customer retention, and sales-force effectiveness.
• Strong business and financial acumen, with the ability to translate strategy into growth plans that balance revenue, profitability, margins, and long-term value creation.
• Experience scaling a multi-service company, developing new revenue streams, and supporting acquisition diligence and integration.
• Ability to lead through growth and change, establish clear roles and expectations, develop talent, and build the processes and capabilities needed for sustained performance.
• Hands-on, data-driven approach that combines strategic thinking with practical execution, informed decision-making, and measurable results.
• Strong communication and relationship-building skills, with the ability to influence across the organization and build trusted relationships with customers, partners, executive leadership, and the Board.
• Experience in a private equity-backed environment, with an understanding of growth expectations, operating discipline, and value creation.

Compensation & Benefits

• Medical, dental, and vision benefits
• 401(k) with company match
• Paid time off, paid holidays, volunteer time off, and other company-sponsored benefits in accordance with applicable policies and benefit plans.

Equal Employment OpportunityLighthouse Lab Services is an equal opportunity employer and provides reasonable accommodations to qualified applicants and employees in accordance with applicable law. For assistance during the application process, contact Lighthouse Lab Services at hrsupport@lighthouselabservices.com.