Brauhaus General Manager in Charlotte, North Carolina at Olde Mecklenburg Brewery LLC
Job Description
THE OLDE MECKLENBURG BREWERY |
POSITION: GENERAL MANAGER
REPORTS TO: COO | LOCATION: Charlotte, NC 4150 Yancey Rd | POSITION TYPE: Salaried |
ABOUT OMB
The Olde Mecklenburg Brewery (OMB) is a celebrated craft brewery based in Charlotte, North Carolina, known for its unwavering commitment to quality, authenticity, and hospitality. Founded in 2009, OMB proudly brews its beers in accordance with the German Purity Law (Reinheitsgebot of 1516), producing traditional, high-quality beers made with only water, barley, hops, and yeast.
OMB currently operates two hospitality-driven brewery destinations. Our flagship location in Charlotte's Lower South End (LoSo) features a full-service restaurant, brewery, and expansive biergarten, and has become one of the region's most iconic gathering places. In June 2024, OMB expanded with the opening of a second location in Ballantyne — a large, two-story restaurant and biergarten designed to elevate the guest experience and extend OMB's presence in the Charlotte market.
OMB is deeply rooted in the Charlotte region and takes pride in being a place where exceptional beer, authentic food, and genuine hospitality come together. Each location is built around creating memorable experiences for guests and a strong, values-driven culture for our teamABOUT THE ROLE
THE ROLE AT A GLANCE The Olde Mecklenburg Brewery is seeking an exceptional General Manager to lead OMB Riverview at Mount Holly, our third Brauhaus & Biergarten, opening Fall 2026. This role is ideal for a hospitality leader who sets the standard, inspires teams, and takes pride in delivering an outstanding guest experience every single day. The General Manager serves as both the operational leader and cultural ambassador of OMB. You will be responsible for building great leaders, fostering a best-in-class hospitality culture, and ensuring that every guest interaction reflects OMB's commitment to quality, tradition, and service. This is a hands-on leadership role for someone driven to be the best — who leads from the front and holds themselves and their team to the highest standards.. |
WHAT YOU'LL DO
■ LEAD WITH PURPOSE AND PRESENCE
- Set the tone and standard for leadership, hospitality, and professionalism throughout the organization.
- Serve as a visible, engaged leader who is regularly on the floor, connecting with guests and supporting the team.
- Inspire a culture of accountability, pride, and continuous improvement.
■ CREATE AN EXCEPTIONAL GUEST EXPERIENCE
- Ensure every guest receives warm, welcoming, and consistent hospitality.
- Champion service excellence across the restaurant, biergarten, and tasting room.
- Uphold the quality, presentation, and authenticity of OMB's food and beer at all times.
■ BUILD AND DEVELOP GREAT TEAMS
- Recruit, hire, onboard, train, and develop a strong leadership team and staff at all levels.
- Coach and mentor managers, helping them grow as leaders and decision-makers.
- Foster a positive, respectful, and inclusive workplace culture aligned with OMB's core values.
■ OPERATIONAL EXCELLENCE
- Oversee daily operations to ensure smooth, efficient, and safe service.
- Align front-of-house, back-of-house, and support teams to deliver a seamless experience.
- Maintain strict compliance with health, safety, and ABC regulations.
■ STEWARDSHIP AND RESPONSIBILITY
- Manage labor, scheduling, and operating costs responsibly and thoughtfully.
- Use data and observation to guide decisions that improve efficiency, quality, and consistency.
- Partner with senior leadership on planning, special events, and continuous improvement initiatives.
QUALIFICATIONS
- 8+ years of progressive leadership experience in high-volume restaurant, hospitality, or biergarten operations.
- Proven track record of building, coaching, and retaining strong management teams.
- Deep operational fluency — labor, scheduling, P&L, inventory, and cost controls.
- Working knowledge of NC ABC regulations, food safety standards, and applicable health codes.
- Exceptional communication, presence, and judgment under pressure.
- Genuine passion for craft beer, food, and hospitality — and a commitment to OMB's standard of quality.
- Flexibility to work evenings, weekends, and holidays as the business requires.
WHAT'S IN IT FOR YOU
COMPENSATION Competitive salary, commensurate with experience. | PERFORMANCE BONUS Annual performance-based bonus opportunity. | |
HEALTH COVERAGE Medical, dental, and vision coverage. | 401(K) Retirement plan with company match. | |
PAID TIME OFF Generous PTO and paid holidays. | BEER STIPEND Free beer stipend for OMB staff. | |
EMPLOYEE DISCOUNT On food, merchandise, and beer. | GROWTH A founding leadership seat at OMB’s third location — with more growth ahead. |
OMB CORE VALUES
- Dedication to quality, no shortcuts
- Integrity, do the right thing
- Service-minded
- Point of pride in the community
- Lead, don’t follow
- Team
ADDITIONAL REQUIREMENTS
All candidates must pass a pre-employment / post-offer background check. Applications are reviewed regularly; if we'd like to move forward, HR will reach out via phone or email. Positions are posted and maintained regularly — if you have not received communication from HR, we may not have an open position at this time, but may contact you for a future one. OMB participates in E-Verify for employment verification. OMB is an equal opportunity employer that hires individuals based on job-related qualifications and abilities.
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