Senior Operations Manager at Peet's Coffee & Tea – Alameda, California

Position Title: Senior Operations Manager

Location: Alameda, California

Req ID: R2677

Job Type: Full time

Posted Date: Posted Yesterday

Description:

The Senior Operations Manager is part of the leadership team at Peet’s Alameda roasting plant in 24 hours manufacturing environment. This critical role will be responsible for maintaining and improving the overall operations while improving safety performance, producing to meet strict product quality guidelines, improving service to our customers, improving cost performance while developing both people as well as process capabilities at the plant. This is a “hands on” role.

Salary

$149,000 - $170,000

Location
Alameda, CA – Onsite

KEY RESPONSIBILITIES:

• Manage a team of Assistant Manager(s), supervisors within the department to ensure production meets or exceeds Peet’s Safety, Quality, Food Safety & Efficiency standards.
• Oversees the production processes & personnel in green coffee, roasting, packaging, shipping & receiving, to fulfil demand while optimizing efficiencies throughout the operation.
• Manage and motivate employees to achieve results through servant leadership and effective coaching. Must be an effective communicator, capable of teaching and generating results while enhancing the work environment and supporting the Company philosophy.
• Embed continuous improvements with the operational team and drive for Operational Excellence using stretch goals and key performance indicators (KPI) to monitor progress.
• Leader of a Manufacturing Operating System (MOS) pillar, typically Autonomous Maintenance
• Identifies areas of improvement in efficiency and waste reduction to make year on year savings.
• Supports the development and execution of the annual operational budget within areas of responsibility.
• Responsible for the overall departments’ safety, housekeeping, quality, productivity, employee conduct and performance influencing a culture change across the whole organization.
• Works in conjunction with site leadership capacity expansion and capital expenditure plan with estimated ROI’s covering safety, quality, and efficiency projects.
• Utilize the interpersonal skills necessary to effectively lead and gain involvement of team members and ensure individual and team levels of performance exceeding goals and expectations. Develop and maintain succession plans for all areas of responsibility to ensure sustainable performance for future years.

KEY ATTRIBUTES NECESSARY FOR SUCCESS:

• A "Can Do" and resourceful attitude & ability to work with diverse teams is a must have to succeed in this role.
• Self-starter with a continuous improvement mindset, who is effective at problem solving.
• Leads by example on safety, quality topics to set the tone.
• A strong leader who brings team with him by flexing leadership style.
• Analytical and data driven mindset.
• Work in unstructured environment & developing standards that ops team can adhere to.
• Ability to operate in significant ambiguity and to develop a path forward with minimal guidance.
• Ability to proactively identify potential risks and to solve problems to drive work forward.
• Excellent written and verbal communication skills targeted to varying audiences, including peers
• Ability to manage conflict for a win-win resolution
• Strong interpersonal skills and EQ with the ability to navigate diverse populations.
• Able & willing to roll-up sleeves to get the job done.

PROFESSIONAL QUALIFICATIONS:

• BS degree in engineering or management discipline required. Master’s Degree preferred.
• Minimum of 5-10 years of leadership experience in a manufacturing/production/maintenance environment with heavy employee management, collaboration with other internal departments.
• A proven track record of leading continuous improvement initiatives utilizing lean methodology, A formal training in lean/six sigma/Toyota production system would be ideal.
• Experience and or formal training in behavior-based safety culture.
• Ability to communicate clearly and concisely, both orally and in writing.
• Demonstrate the ability to analyze, prioritize, plan, multi-function and manage time effectively.
• Proficient in MS Word, MS Excel, Outlook, production management tools, ERP (D365) and financial reporting systems
• Self-motivated and goal-oriented; able to work effectively under pressure with high-energy, and proactive style; brings well developed sense of urgency to all work. Must be quality-minded, self-motivated, analytical and results oriented.
• Familiarity with food safety and GMP standards, including AIB, FDA and HAACP are required. Experience with other regulatory environment will considered.
• Ability to read, write, and follow written instructions in English.
• Bilingual – Spanish will be an asset.

This description outlines the role’s essential functions but may evolve with business needs.

What We Offer:
We’re proud to offer a comprehensive package for full-time employees, including but not limited to:

• Recharge Time – Paid vacation, holidays, and sick days.
• Health & Wellness – Medical, dental, and vision coverage.
• Future You – 401(k) plan with generous match program to help you save.
• Peace of Mind – Life insurance, disability, and options for HSAs and FSAs.
• Everyday Perks – Free coffee, fresh baked goods, and discounts.
• Growth & Support – Career development and an Employee Assistance

Program when you need it.

The target annual base salary range for this position is $149,000 - $170,000. The actual base salary offered will depend on a variety of factors, including the applicant’s qualifications, years of relevant experience, specific and unique skills, level of education, certifications or licenses, other legitimate non-discriminatory business factors, and the geographic location of the role. In addition to base pay, individuals in this position may also be eligible to earn bonuses.

Additional Information
At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances.

Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact employeerelations@peets.com.