Office Assistant - Sales Support in Plymouth, Minnesota at Productivity Inc

Location: Plymouth, MN (In-Office)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM

If you’re the kind of person who catches the small details others miss, enjoys keeping things organized, and takes pride in supporting a team’s success, this role is for you.

We’re looking for a Sales Support Specialist who thrives in a fast-paced environment and enjoys being the behind-the-scenes driver that keeps everything running smoothly. You’ll work closely with our sales team to ensure customers get accurate, timely information and a great overall experience.

• Support the sales team by preparing proposals, documents, and responding to inquiries
• Process complex orders and maintain accurate, up-to-date records
• Administer customer surveys and track feedback
• Maintain and update customer data and sales information in our CRM
• Create and run reports to support sales and management needs
• Partner with the sales team to ensure customer expectations are met (and exceeded)
• Handle a variety of administrative tasks, including data entry, file setup, and document management

• Experience in sales support, administrative, or office-based roles
• Strong communication skills and a genuine customer-first mindset
• Ability to juggle multiple priorities without letting details slip
• High attention to detail—you notice what others don’t
• Solid math skills with the ability to sanity-check pricing, discounts, and calculations
• A positive, team-oriented attitude (and a good sense of humor doesn’t hurt)
• Comfortable learning new systems and adapting to evolving processes
• Experience with CRM tools like HubSpot is a plus

• Be part of a collaborative, supportive team where your work truly matters
• Stable, full-time schedule with no evenings or weekends
• Opportunity to grow your skills and build a long-term career
• Work for a company known for its strong culture and people-first approach
• Excellent benefits package with day-1 coverage for health, dental, and vision plans. 401k with match.

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