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What is the role of a RN Care Coordinator at Northfield Hospital & Clinics?

The RN Care Coordinator position at Northfield Hospital & Clinics is a Full-time or part-time position opportunity in the relevant field.

Where is this RN Care Coordinator job located?

Northfield, Minnesota, 55057, United States

What type of employment is offered for this RN Care Coordinator role?

Full-time or part-time position

What industry does this RN Care Coordinator position belong to?

This role spans multiple industries.

What is the expected salary for this RN Care Coordinator job?

Compensation will be discussed during the hiring process.

RN Care Coordinator job near me in Northfield, Minnesota at Northfield Hospital & Clinics

Job Title

RN Care Coordinator

Job Summary

The RN Care Coordinator provides patient-centered care through telephone triage, medication management, care coordination, and clinical support in a clinic setting. This role is responsible for assessing patient needs remotely for both adult and pediatric populations, prioritizing care based on acuity, and collaborating with providers to ensure safe, timely, and appropriate care. The RN also supports in-clinic nursing functions as needed.

Compensation

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The hourly wage range for this position is $41.06—$57.96. This range reflects the base salary for this position.

Key Accountabilities

Telephone Triage (Primary Role)

Respond to incoming patient calls for both adult and pediatric populations
Perform structured symptom assessment using established triage protocols
Identify urgent or emergent conditions and direct patients to the appropriate level of care (e.g., same-day visit, urgent care, emergency department)
Provide evidence-based guidance and home care instructions when appropriate
Clearly document all triage interactions, recommendations, and disposition in the EHR
Escalate complex or unclear cases to the provider for guidance
Triages walk-in patients for level of care needed.

Medication Refill Management

Process medication refill requests in accordance with clinic protocols and standing orders
Review patient charts, labs, and visit history to ensure refill appropriateness
Identify when provider review is required and route accordingly
Communicate with patients regarding refill status, requirements (e.g., labs, follow-up visits), and medication instructions
Ensure timely completion to support continuity of care and patient safety

Care Coordination

Coordinate patient care across providers, departments, and services
Facilitate referrals, prior authorizations, and follow-up care
Track and manage test results, ensuring timely communication to patients
Support transitions of care (e.g., post-hospital discharge follow-up calls)
Assist with chronic disease management and preventive care outreach

Clinical Leadership + Team Support

Support delivery of safe, high-quality, and patient-centered care that is age-appropriate, developmentally appropriate, and culturally sensitive
Assist in maintaining consistent clinical standards and workflows across the clinic
Collaborate with team members to address workflow challenges, remove barriers, and improve care coordination
Participate in quality improvement initiatives, including development and refinement of protocols, procedures, and policies
Provide informal education and support to team members to promote clinical growth and consistency
Serve as a professional role model by demonstrating accountability, teamwork, and excellent patient service
Promote and maintain a safe environment for patients, families, and staff

Team Collaboration + Clinic RN Support

Perform patient intake, including vitals, medication reconciliation, and focused assessments
Administer medications, vaccines, and treatments per provider order
Assist with minor procedures and point-of-care testing
Provide patient education on diagnoses, medications, and care plans
Work closely with providers, clinic staff, and external partners

Patient Communication + Education

Deliver clear, compassionate education tailored to patient needs and health literacy
Reinforce provider instructions and follow-up plans
Support patient engagement and adherence to treatment plans

Documentation + Compliance

Accurately document all patient interactions in the EHR
Adhere to organizational policies, clinical protocols, and regulatory standards
Maintain confidentiality and HIPAA compliance

Skills + Competencies

Strong clinical assessment and critical thinking skills
Excellent communication and patient education skills
Ability to prioritize, multitask, and work independently

Required Qualifications

Current and unrestricted licensure as a RN in the State of Minnesota.
Basic Life Support certification per American Heart Association guidelines within 6 months of hire
3 years of clinical experience in a clinical/patient care environment
Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment.
Excellent customer service skills
Demonstrated critical thinking and assessment skills
Strong organization, problem solving and decision making skills
Ability to learn and use electronic health records and other computer programs

Preferred Qualifications

Care coordination experience in a clinic environment
Experience working with electronic medical records program

Benefits

Benefits begin on day one of employment and are based on authorized hours or FTE status.

Shift differential pay in addition to base wage
Paid time off accrued starting with first paycheck; years of service with Allina incorporated
Medical, dental, and vision coverage (discount plan)
Flexible spending accounts
Life, AD&D, and disability insurance
Pension plan (PERA) with 7.5% employer match
Optional 457(b) retirement plans
Tuition reimbursement
Loan forgiveness eligibility (PSLF + MN state programs for qualifying roles)
Employer-provided certifications and continuing education
Additional perks: free on-site parking, qualified bilingual staff program, employee assistance program, and discounts on cafeteria, scrubs, and OTC pharmacy items

About Us

Northfield Hospital + Clinics is a trusted, independent healthcare system with more than 800 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care and community impact. We’re proud to be named to Becker’s 2025 list of "100 Great Community Hospitals." Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in Northfield, Lakeville, and Farmington. We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota.

Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here.

*This posting is not a complete list of duties or responsibilities. Job functions, schedules, and terms of employment may change in accordance with applicable laws, policies, and agreements.

RN Care Coordinator in Northfield, Minnesota at Northfield Hospital & Clinics

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