Office Manager in Raleigh, North Carolina at Cooper Tacia Management LLC

Founded in North Carolina in 2003, Cooper General Contracting is a dynamic general contractor serving clients across the Southeast. Our work spans complex commercial, industrial, manufacturing, education, government, multifamily, aviation and civil and environmental projects, but what defines us isn’t simply what we build. It’s how we approach the work: with creativity, collaboration, accountability, and a drive to continually raise the standard.

We’re growing, and we’re looking for people who want to grow with us. People who bring ideas to the table, build strong relationships, take pride in their work, and want to make an impact on the projects, partners, and communities we serve.

We are seeking a highly organized, proactive, and personable Office Manager & Corporate Receptionist to oversee the daily operations of our corporate headquarters and create a welcoming, professional environment for employees, clients, and visitors.

As the first point of contact for our organization, this individual will play an important role in representing the COOPER brand, supporting our executive leadership team, and ensuring the office operates efficiently across our companies.

This is a hands-on role that combines front desk management, administrative and executive support, workplace coordination, and day-to-day office operations. The ideal candidate takes pride in creating an organized, well-maintained workplace, anticipates needs before they arise, and pays attention to the details that make a difference.

Above all, we're looking for someone with a positive attitude, a genuine willingness to help, and a team-first mentality. Someone who takes pride in every aspect of their work, understands that no task is too small, and is willing to roll up their sleeves to keep the office running smoothly.

Key Responsibilities

Reception & Visitor Experience

• Serve as the primary point of contact for visitors, clients, vendors, and employees, providing a warm, friendly, and professional welcome.
• Answer, screen, and direct incoming calls and inquiries promptly and courteously.
• Maintain a clean, organized, and professional reception area throughout the day.
• Coordinate visitor arrivals, building access, and guest accommodations as needed.
• Prepare conference rooms and meeting spaces before scheduled meetings, ensuring they are clean, organized, and equipped with the necessary materials and supplies.
• Provide hospitality support for meetings, including offering beverages, arranging refreshments, coordinating catering, and ordering meals as requested.
• Ensure conference rooms and meeting areas are promptly tidied, organized, and reset after use.
• Receive, organize, and distribute incoming deliveries, packages, and correspondence.

Office Operations & Workplace Readiness

• Oversee daily office operations to maintain a clean, organized, efficient, and welcoming workplace.
• Conduct a daily walkthrough before the start of the workday, ensuring reception areas, conference rooms, kitchens, break rooms, and other shared spaces are clean, orderly, stocked, and ready for employees and visitors.
• Take an active, hands-on role in maintaining office cleanliness and presentation throughout the day, including tidying common areas, wiping down surfaces, organizing shared spaces, and restocking supplies as needed.
• Coordinate with building management and cleaning vendors to ensure the office is properly maintained, inspecting shared areas daily and following up promptly on any deficiencies.
• Keep kitchens and break rooms stocked with coffee, beverages, snacks, paper products, and other necessary supplies.
• Monitor and replenish office supplies, printer consumables, and equipment to prevent interruptions to daily operations.
• Maintain organized storage areas, supply closets, and shared office resources.
• Coordinate office maintenance requests, repairs, furniture needs, and workplace improvements.
• Maintain log for shared company vehicles.
• Maintain required workplace notices and postings in coordination with Human Resources.
• Support workplace safety and emergency preparedness procedures in coordination with company leadership and building management.

Finance & Administrative Support

• Coordinate meetings, appointments, calendars, and travel arrangements as requested.
• Prepare, format, organize, and distribute correspondence, reports, presentations, and other business documents.
• Assist with meeting logistics, including room reservations, catering, materials, and audiovisual coordination.
• Support the planning and coordination of corporate meetings, employee activities, and internal events.
• Provide administrative assistance to Accounting and Finance with payroll-related documentation, credit card reconciliation, and other designated tasks.
• Coordinate approved office purchases, vendor invoices, and expense documentation in accordance with company procedures.
• Distribute and manage fuel cards
• Maintain accurate records of office-related purchases, supplies, subscriptions, and vendor services.
• Handle incoming and outgoing mail, shipping, FedEx deliveries, and courier services.
• Complete authorized business-related errands, including bank deposits, document deliveries, and office supply purchases.
• Support administrative needs across Cooper Inc. and its operating companies.
• Organize and maintain office records, contact lists, and administrative documentation.
• Handle sensitive and confidential information with professionalism and discretion.
• Assist with special assignments and administrative projects as needed.

Employee, IT & Office Coordination

• Coordinate office-related onboarding and offboarding activities in collaboration with Human Resources and IT.
• Request, issue, track, and manage employee building badges, access credentials, and parking passes.
• Ensure badges, parking passes, and other company-issued office items are collected when employees leave the organization.
• Maintain accurate and current employee office rosters, contact lists, and related administrative records.
• Serve as the primary office contact for IT support requests, coordinating with the company's IT provider to ensure issues are addressed promptly.
• Assist with ordering, receiving, and coordinating the setup of computers, printers, and other office equipment in collaboration with IT.
• Communicate office updates, maintenance notices, and other relevant information to employees.
• Assist employees with office-related needs and connect them with the appropriate resources or departments.
• Coordinate front desk coverage during scheduled breaks, meetings, and absences to maintain a consistent visitor experience.

Owner's Dog Care

• Provide daily care for the owner's dog during office hours, including taking the dog outside for walks and bathroom breaks at least twice daily and additional times as needed.
• Ensure the dog has access to fresh water and attend to basic care needs throughout the workday.
• Monitor the dog's comfort and general well-being while at the office.
• Maintain cleanliness in areas used by the dog and promptly address any pet-related messes.
• Communicate any concerns regarding the dog's health, behavior, or immediate needs to the owner.

Dog care is a regular and required responsibility of this position and should be incorporated into the employee's daily routine.

Qualifications & Requirements

• Previous experience in office management, reception, administrative support, executive assistance, or a similar client-facing role.
• Excellent interpersonal and communication skills, with a professional, approachable, and service-oriented demeanor.
• Positive, team-first attitude, with a genuine willingness to help others and contribute to a supportive workplace environment.
• Proactive, hands-on mindset, with the flexibility to step outside routine responsibilities and take initiative without waiting to be asked.
• Strong organizational and time-management skills, with exceptional attention to detail and consistent follow-through.
• Ability to manage multiple responsibilities, prioritize effectively, and adapt to changing needs.
• Resourceful problem-solver who can work independently, exercise sound judgment, and find practical solutions.
• Dependable, punctual, and committed to maintaining a consistent on-site presence.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams, with the ability to learn new systems and technologies.
• Demonstrated ability to handle confidential information with professionalism and discretion.
• Comfortable interacting with employees, executives, clients, vendors, and visitors at all levels of the organization.
• Willingness to actively participate in daily office upkeep, including maintaining cleanliness, organization, supplies, and overall workplace standards.
• Comfortable working around and providing daily care for the owner's dog, including regular walks and bathroom breaks.
• Ability to perform routine physical tasks associated with office operations, including walking, standing, restocking supplies, and moving typical office materials, with or without reasonable accommodation.
• Ability to complete authorized local business errands, with appropriate transportation arrangements.

Employment Type: Full-time
Benefits

• 100% Employer Paid Health, Vision & Dental Insurance for employee
• PTO
• Paid Holidays
• 401K W/ 4% Match

We are an equal opportunity and drug-free workplace. Pre-employment drug screening required.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.