Senior Operations Specialist, Pricing in Stoughton, Massachusetts at Diesel Direct Inc

The Senior Specialist, Pricing Operations is a strategic, data‑driven contributor responsible for ensuring pricing accuracy, operational excellence, and rapid response to market dynamics across multiple lines of business. This role plays a critical part in driving revenue performance by optimizing pricing processes, enhancing system reliability, and enabling informed decision‑making through strong analytical insight. Success requires technical proficiency, cross‑functional collaboration, and the ability to translate complex issues into clear, actionable solutions.

Core Functions

• Lead and manage multiple high‑impact initiatives within the Pricing and Revenue Management organization, ensuring alignment with commercial priorities and execution timelines.

• Evaluate complex pricing requests, perform root‑cause analysis, and recommend effective solutions to mitigate operational and financial risks.

• Design, maintain, and enhance performance dashboards and reporting tools to monitor pricing accuracy, operational efficiency, and key business metrics.

• Administer, optimize, and automate pricing workflows using tools such as Alteryx, Quickbase, and Tableau or Power BI.

• Monitor system alerts and proactively identify pricing discrepancies, ensuring issues are resolved before impacting customers or revenue.

• Execute end‑to‑end pricing operations with precision, ensuring continuity, compliance, and minimal business disruption.

• Identify process inefficiencies and lead continuous improvement efforts to enhance profitability, scalability, and operational effectiveness.

• Document pricing procedures and develop clear guidelines, SOPs, and best practices to support consistency and organizational knowledge sharing.

• Continuously refine pricing processes based on stakeholder feedback and evolving business needs.

• Track, analyze, and interpret key pricing metrics to uncover trends, performance gaps, and revenue opportunities.

• Facilitate strategic discussions with cross‑functional partners to evaluate pricing scenarios and recommend optimal solutions.

• Present insights, project updates, and action plans to leadership and stakeholders with clarity and confidence.

• Collaborate closely with Revenue Management, Sales, Finance, and IT to develop best‑in‑class pricing tools, reporting capabilities, and operational processes.

• Support additional duties and special projects as assigned by management.

Requirements & Core Competencies

• Strong analytical capability with the ability to interpret complex datasets, identify trends, and translate insights into actionable strategies.

• Proficiency in SQL and data automation tools such as Alteryx.

• Experience designing and maintaining dashboards and reports using Tableau or Power BI.

• Solid understanding of pricing strategies, market dynamics, and revenue operations.

• Demonstrated ability to work with large datasets and relational databases to ensure pricing accuracy and operational reliability.

• Excellent problem-solving skills with a proactive, solution-oriented approach.

• Strong communication and interpersonal skills, with the ability to collaborate effectively across commercial, operational, and technical teams.

• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

• Self-driven with a strong sense of ownership, accountability, and continuous improvement.

• Commitment to delivering high-quality, customer-focused solutions.

Minimum Education & Experience

• Bachelor’s degree in business administration, Data Science, Engineering, Computer Science, or a related analytical field.

• 3–5 years of experience in pricing, revenue operations, data analytics, or a similar data-driven role.

• Experience working cross-functionally in commercial, operational, or technical environments is highly desirable.

• Familiarity with pricing models, market analysis, and business process optimization is a strong plus.