Assoc. Improvement Advisor ESRD Network Operations in Jackson, Mississippi at COMAGINE HEALTH

Position Title: Associate Improvement Advisor ESRD Network Operations

Comagine Health is a national, mission-driven, nonprofit organization that has engaged in health care quality consulting and quality improvement services for more than 50 years.

We partner with providers, communities, and health systems to improve care delivery and patient outcomes. Our fully remote workforce spans the country, offering the opportunity to make a meaningful impact while maintaining work-life balance.

We believe in an environment that allows you to thrive both personally and professionally. That’s why we offer benefits that include:

• Medical, dental and vision insurance
• Paid time off for vacation, illness, and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• And much more!

Comagine Health is seeking a Project Coordinator I to support operational, administrative, regulatory, and facility coordination activities within End-Stage Renal Disease (ESRD) Network Operations.

This role works closely with internal teams, dialysis facilities, CMS contacts, and external partners to support workflow coordination, operational tracking, communications, reporting, and process management activities. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced remote environment.

• Support ESRD operational workflows, CMS forms processing activities, and operational tracking processes

• Validate, update, and maintain information within End Stage Renal Disease Quality Reporting System (EQRS) and other internal systems to support data quality and reporting activities

• Maintain operational records, documentation, tracking systems, and internal databases

• Manage communications and follow-up activities with dialysis facilities, CMS contacts, vendors, help desk teams, and external partners

• Monitor and route communications through shared phone, email, and virtual fax systems

• Support facility onboarding, closure activities, and related operational processes

• Prepare reports, reminders, meeting materials, operational correspondence, and recurring resources

• Coordinate scheduling, Outlook invitations, Zoom meetings, shipment tracking, operational mailings, and meeting logistics

• Assist with workflow documentation, process standardization, and operational support initiatives

• Support department operational priorities, annual meetings, and other team activities as assigned

• Strong organizational, communication, customer service, and follow-up skills

• Ability to manage multiple priorities, recurring deadlines, and high-volume workflows with strong attention to detail

• Proficiency with Microsoft Excel, Outlook, and virtual meeting platforms such as Zoom

• Experience with EQRS, LMS platforms, and virtual fax systems preferred

• Prior healthcare, ESRD, dialysis, CMS contractor, or healthcare operations experience preferred

• Familiarity with CMS 2728, 2746, and 2744 form processing preferred

• Bilingual English/Spanish skills preferred but not required

• Fully remote position

• Non-exempt/full-time role

• Minimal travel, if any, required

Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace.