Warehouse Associate in Cleveland, Ohio at Conrad's Tire Express and Total Car Care

To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values.

OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.

POSITION TITLE: Warehouse Associate

CLASSIFICATION: Non-Exempt

POSITION OVERVIEW:

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.

We are seeking a Warehouse Associate. The Warehouse Associate plays a key role in ensuring efficient, accurate, and timely delivery operations. This position coordinates driver routes, manages delivery schedules, and supports warehouse and customer service functions to maintain smooth daily operations. The Warehouse Associate also assists with processing orders, maintaining inventory accuracy, and ensuring compliance with company safety and operational standards. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment while providing outstanding support to both customers and team members.

ROLES AND RESPONSIBILITIES:

Coordinate and dispatch delivery routes to ensure efficient, timely, and accurate order fulfillment.Deliver exceptional customer service by assisting with deliveries, answering inquiries, and helping customers load tires and parts.Process and manage all delivery-related paperwork, including buy-outs, invoices, returns, order credits, and purchase orders.Support warehouse operations by pulling parts, staging products, loading trucks, and maintaining organized delivery zones.Monitor delivery schedules, assign routes, track labor hours, and assist with deposits, mail, and end-of-day vehicle inspections.Maintain a safe and clean work environment, ensuring all tools, vehicles, and equipment are used properly and kept in good condition.Perform physically demanding tasks, including lifting and moving tires (up to 50 lbs), climbing, bending, and sorting inventory daily.Provide on-demand support for shipping, receiving, and other operational tasks as needed.

SUCCESS FACTORS:

A strong belief in safety- Being Safe 100% of the time is the expectationAlignment with company mission, vision, and valuesStrong work ethic with a commitment to results Strong team player with the ability to adapt to diverse team membersAbility to perform in a fast paced/high volume environmentExcellent verbal and written communication skillsA high level of time management, accountability, and prioritization skillsAbility to be organized, problem solve, and be solution orientedSelf-motivated, goal- oriented, and driven to accomplish department goalsStrong critical thinker with a high level of attention to detail Highly-customer centric and master relationship builderMaintains a professional, can-do approach even in physically demanding or fast-paced situations.Maintains vehicle cleanliness, safety standards, and accurate delivery documentation.WORK ENVIRONMENT:

Fast-paced automotive service environment.Frequent exposure to varying temperatures due to the nature of the work and shop conditions.Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair.Extended periods of standing, bending, and lifting tires or equipment.Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).

Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.Attention to detail and a commitment to quality service are essential for success.

EXPERIENCE AND EDUCATION:

3+ months of experience in a Warehouse position.Automotive repair industry preferred

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.