Restaurant Floor Manager in Bellevue, Washington at Ascend Hospitality Group

Elevate your culinary career by teaming up with the Premier Steakhouse in the Bellevue area. In this upscale environment, specializing in Prime Steaks and Global Seafood, you will be surrounded by first-class team members and have opportunities for upward growth.

We are currently looking for an experienced Floor Manager. This is a full-time position. Primary duties for this position will be overseeing the dining room and customer experience. Candidates need to be friendly, hardworking, team players, and flexible.

What we offer:

• Professional, friendly, and supportive work environment where you are celebrated and valued as an integral part of our team and our success
• Medical insurance
• Dental benefits
• Vision benefits
• 401(k) plan with employer match after 90 days
• Paid Time Off, available after 60 days
• Complimentary employee meals and discounts

Pay rate:

$24-$28 per hour plus overtime. Eligible for quarterly bonuses based on performance.

Responsibilities:

• Coordinates activities of FOH staff to provide professional services.
• Manages the FOH staff including interviewing, hiring, directing work, addressing concerns, and holding staff accountable.
• Responsible for ongoing training, and professional development of staff members
• Communicates effectively with kitchen management to ensure effective and efficient operations.
• Inspects dining room service stations for neatness/cleanliness.
• Ensure the cleanliness of FOH by maintaining to specified standards.
• Ensures all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Prepares all required paperwork, reports, and work schedules in a timely manner.
• Maintains an extensive floor presence to support the FOH and BOH staff.
• Fills in where needed to ensure guest service standards are met and operations run efficiently.
• Performs any and all other duties as assigned.

Requirements:

• 2-4 years related experience.
• Minimum of 1 year of supervisory experience preferably in a fine dining restaurant.
• Must be at least 21 years old.
• Reliable transportation to and from work.
• Ability to communicate effectively in English with customers as well as all levels of employees in both verbal and written form in a professional manner.
• Must be able to work a 50-hour work week.
• Must be able to work in a fast-paced environment; manage time effectively and work well in a team environment.
• Must possess excellent customer relations, sales, & communication skills.
• Must have, at all times during employment, a valid Washington State Health Card and any other government required cards.
• A desire to learn, grow, and a passion for progress in this career.