Receptionist / Operations Assistant in Huntsville, Alabama at Aurex

Receptionist / Operations Assistant

Location: Huntsville, AL

Who We Are

Aurex is a mission-focused aerospace and defense company building the next frontier of deterrence. From hypersonics and missile defense to hardened networks and orbital systems, we design, test, and deliver platforms that turn unproven ideas into battlefield-ready capability.

Born in Huntsville and built for speed, Aurex brings together aerospace veterans, combat-tested operators, and forward-leaning technologists to solve problems that matter—fast. We move from whiteboard to warfighter with precision, clarity, and zero tolerance for fluff.

Position Overview

The Receptionist / Operations Assistant serves as the primary front-desk presence for Aurex headquarters and is the first point of contact for visitors, callers, and external partners. This role is responsible for delivering a professional, welcoming reception experience while ensuring compliance with established visitor management and security procedures.

This position plays a key role in daily headquarters activities and provides exposure to company-wide support functions, creating opportunities for advancement into future corporate support roles.

Primary Responsibilities

Front Desk & Visitor Management

• Greet and check in all visitors in a professional and courteous manner.
• Verify visitor information, issue visitor badges, and maintain accurate visitor logs.
• Ensure visitors remain in the lobby until met and escorted by authorized personnel.
• Communicate visitor arrivals promptly to internal staff.

Phone & Communications

• Serve as the primary point of contact for incoming external calls to headquarters.
• Answer, screen, and route calls accurately and professionally.
• Provide general information and direct inquiries to the appropriate departments or personnel.

Administrative Support

• Receive, organize, and distribute incoming mail to designated recipients, ensuring it is handled appropriately.
• Coordinate outbound shipping services for Headquarters operation staff.
• Maintain a clean, organized, and professional front desk and lobby environment.
• Assist the security team with administrative tasks such as updating logs, coordinating badge-related activities, and supporting day-to-day operations.
• Perform miscellaneous office support tasks such as stocking the company breakroom, inventorying office supplies, and helping with other duties as assigned.

Security & Emergency Support

• Follow established security procedures related to visitor access and escort requirements.
• Serve as a communication point during emergencies, evacuations, or other facility incidents, following established protocols.

Required Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and composure in a front-facing role.
• Ability to follow established procedures and escalate issues appropriately.
• Ability to work onsite during standard daytime business hours.
• 2+ years of experience in a professional office or security-sensitive environment (e.g., defense, aerospace, or law enforcement).

Preferred Qualifications

• Prior experience in a receptionist, front-desk, or administrative support role.
• 2+ years of experience in a professional office or security-sensitive environment (e.g., defense, aerospace, or law enforcement).
• Interest in developing skills related to security, facilities, or operations support.

How You Will Be Rewarded

The pay range for this role is $18.00 - $20.00 per hour based on experience and qualifications. We offer a comprehensive total rewards approach to compensation, providing incentives and benefits that extend far beyond the base salary. Compensation is determined by the candidate’s work experience, education, training, and relevant skills. We offer a competitive benefits package designed to support our employees' health, well-being, and professional growth.

Location: Huntsville, AL
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Equal Opportunity Employer

Aurex is an Equal Opportunity Employer. It prohibits discrimination, retaliation, or any type of harassment on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, citizenship, immigration status, or any other legally protected status in employment, including in hiring, firing, and recruiting decisions. All applicants must be authorized to work lawfully in the United States for positions at Aurex. There may be limited circumstances in which a law, regulation, executive order, or government contract would require certain citizenship; only in those limited circumstances would Aurex require certain citizenship status to comply with the relevant law, regulation, executive order, or government contract applicable to that position. For all other positions, Aurex does not consider an applicant’s citizenship but only requires that the applicant be authorized to work lawfully in the United States. If a position is one that falls under export control laws and regulations requiring authorization from the U.S. government to access export-controlled items, any hiring is contingent on the applicant passing the export compliance assessment, which is separate from the I-9 process, for that specific position. A background check will be required prior to any hire.

Elevate your career by joining the Aurex Platform, a leader in aerospace innovation!