Patient Care Coordinator Lead in Omaha, Nebraska at Nebraska Cancer Specialists
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Job Description
If you are looking for a rewarding career where you can positively impact the lives of others, this could be the job for you!
Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research and we are looking to add someone to our leadership team. We are looking for a Patient Care Coordinator Lead who will assist the manager with operational tasks and provide coverage when needed. The lead will act as a liaison between providers, staff and patients.
What’s in It for You? We know you work hard, and we believe in rewarding that!
Here’s what you’ll love about NCS:
Monday-Friday schedule – No nights, weekends, or holidays!
Generous PTO – Plus holidays and your birthday off!
Affordable health, dental, and vision insurance
Employer-paid benefits – Short & long-term disability, life insurance, and EAP services
401(k), HSA, and FSA options – Plan for your future with confidence!
CEU/Conference allowance – Keep growing in your field!
Education Assistance - For Loans and Tuition
Extra perks – Because you deserve it
Other duties:
- Supporting leadership coverage by taking call-ins and assisting with day to day leadership.
- Serves as an additional point of contact for staff questions, workflow issues and operational support.
- Delegates tasks to team members appropriately.
- Assists with the rollout of new initiatives, workflows and process improvements.
- Provides coverage for staff in all roles in the information center and in clinic as needed.
- Responds to and works to resolve concerns from patients, family members and referring offices.
- Investigates and develops solutions for issues that arise.
- High School Diploma or equivalent is required, Bachelors in Management is preferred.
- Experience as Scheduler/Receptionist/Secretary in a health care setting and knowledge of medical terminology is preferred.
- Experience with electronic medical records and multi-line phones is preferred.
Our team embodies our core values: Purpose, Innovation, Relationship and Excellence. NCS is an equal opportunity employer and participates in E-Verify.