Human Resource Generalist - Interim in Los Angeles, California at Chrysalis Center Inc

The HRG will work closely with the HR Directors, VP HR, HR coordinators, as well as appropriate staff to manage all aspects of the workers’ compensation claims, ensuring compliance with federal and state regulations. This role involves working closely with insurance carriers, medical providers and employees to facilitate timely and effective resolution of claims. Additionally, they will ensure that employee records are maintained in compliance with legal requirements while supporting overall HR functions.

Key Responsibilities:

1. Serve as the primary point of contact for employees regarding their claims and providing guidance and support throughout the process
2. Review and process workers’ compensation claims, ensuring accuracy and compliance with organization policies, procedures and legal requirements.
3. Conduct thorough investigation of workplace incidents, gathering necessary documentation and information to support claims.
4. Work with insurance adjusters, medical professionals, and legal counsel to facilitate the claim processes and resolve disputes.
5. Maintain accurate records of claims and prepare weekly and monthly reports for management on caseloads, trends, cost and outcomes.
6. Provide training on ad hoc bases to employees and management on worker’s compensation policies and procedures to mitigate risk to employees and the organization.
7. Establish and maintain a comprehensive records retention schedule that complies with legal requirements.
8. Ensure proper documentation and storage of employee records including hiring, performance, termination, I-9 data and others.

Qualifications:

1-3 years of workers' compensation claims processing experience and knowledge of records retention policies at the federal and state level,

Must have strong written and verbal communication skills,

Must have demonstrated project management skills,

Ability to interact with all levels of professionals and the constituents we serve

Must be self-motivated, able to work independently,

Proficiency in Microsoft Office required including Outlook and Excel,

Knowledge of ADP and familiarity working with a HRIS preferred

Job Type: Full-time, Contract Pay: $27.50-$32.50 per hour

Schedule: Monday to Friday, available during core business 8:00AM – 4:00PM PACIFIC, for approximately 3 months.

Location: Hybrid, in office in downtown Los Angeles or other locations as needed.