Medical Front Office at IRONWOOD PHYSICIANS,P.C. – Gilbert, Arizona

Urology office looking for qualified front office staff to join our busy, fast-paced clinic. This is a floater position between check-in, check-out, insurance verification & scheduler.

Schedule: Full time, Monday through Friday

Essential Duties and Responsibilities (assisting in each area listed as needed):

Check-In - Assisting current check-in staff with:

-Greeting & checking patient's in when they arrive

-Collect copay, deductible, co-insurance

-Enter demographic including insurance info into the computer

-Confirm & correct demographic and insurance info from review of computer and chart

Check-Out - Assisting current check-out staff with:

-Scheduling patient's for return visits & procedures

-Writing orders for imaging and lab

-Preparing office ultrasound appointments

-Preparing and sending out recall letters

Insurance Verification - Assisting current staff with:

-Confirm insurance coverage and benefits

-Enter insurance info into the computer system

-Updating and correcting insurance changes

-Verifying patient's co-pays, deductible and co-insurance for appointment type

-Requesting authorizations & referrals as needed for appointment type

-Knowledge of insurance company requirements as they relate to authorization

Appointment scheduler / Phone specialist - Assisting current staff with:

-Gather new patient info and schedule new patient appointments

-Schedule established patient appointments and office procedures

-Take patient messages as needed for physicians & other staff

-Create messages in the EMR for physicians & other staff

-Assist incoming callers as needed

Knowledge and Skills:

-Knowledge of front office procedure

-Knowledge of insurance company's policy and procedure

-Knowledge of governmental, legal and regulatory provisions related to HIPPA

-Knowledge of diagnostic testing procedures

-Knowledge of CPT, ICD-10, HCPS coding

-Knowledge of basic mathematics

-Knowledge of basic EMR system

Education and Experience:

-0-1 Years of medical office experience

-Willing to train the right candidate

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E