Assessor Clerk in South Holland, Illinois at Thornton Township

Job Description: Assessor Clerk

Department: Assessor’s Office
Reports To: Assessor / Township Administration
FLSA Status: Non-Exempt

Position Summary

The Assessor Clerk provides administrative and clerical support to the Assessor’s Office. This position is responsible for assisting with property assessment records, data entry, customer service, and general office operations to ensure accurate recordkeeping and compliance with applicable laws and township procedures.

Essential Duties and Responsibilities

• Assist with maintaining and updating property assessment records
• Perform data entry related to property values, exemptions, and ownership changes
• Respond to resident inquiries in person, by phone, and via email regarding assessments and exemptions
• Process and file exemption applications (e.g., homeowner, senior, disabled)
• Prepare correspondence, notices, and reports as directed
• Maintain organized electronic and paper filing systems
• Assist with Freedom of Information Act (FOIA) requests related to assessor records, as applicable
• Support the Assessor during assessment cycles, appeals periods, and audits
• Coordinate with other township departments and Cook County offices as needed
• Maintain confidentiality of sensitive and personal information
• Perform other related duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of basic office and clerical procedures
• Strong attention to detail and accuracy
• Ability to handle confidential information responsibly
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems
• Strong customer service and communication skills
• Ability to organize, prioritize, and meet deadlines
• Ability to work independently and as part of a team

Minimum Qualifications

• High school diploma or GED required
• Prior clerical, administrative, or municipal office experience preferred
• Experience with data entry and records management preferred
• Knowledge of property assessment processes is a plus but not required

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to lift and carry files or office materials up to 25 pounds
• Ability to use office equipment such as computers, phones, and copiers

Work Environment

• Office environment with routine use of computers and office equipment
• Regular interaction with the public

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.