Nurse Manager, RN in Rochester, New York at St Johns Health Care Corporation

Job title: Nurse Manager

Description & Responsibilities

The Nurse Manager is a growth-oriented leader who uses team process, coaching, and team strategy to drive change. This person has a responsibility to create and sustain an environment that recognizes each resident’s physical, emotional and spiritual needs beyond traditional nursing home procedures and protocols. The Nurse Manager will create and sustain clinical excellence, will support development of team functioning, and operational efficiency in the neighborhood through team created process development and improvement, solid employee relations skills, and innovative strategy to meet changing expectations in long term care. This position will be called upon to find solutions to issues concerning the resident, family and facility which impact quality of life and well-being through facilitated team process.

Qualifications

• Minimum Associates degree in Nursing, 5 years of clinical experience, and 2 years of healthcare leadership. Bachelors in Nursing preferred. 2 years of clinical experience and 1 year of healthcare leadership experience required
• Demonstrated leadership skills
• Previous experience working in a long term care setting strongly preferred
• RN license

Core Organizational Competencies:

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.
• Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others.
• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.
• Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.
• Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.
• Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care.
• Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner.
• Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Leadership: Aligned with SJH mission and vison is able to grow team pride and consistent execution of results through visible leadership and guidance through change; provides stress management and emotional support for staff, residents and families
• Organizational skills: frequent interfacing with multiple disciplines; prioritizes needs for floors under your leadership
• Management: Demonstrates ability to have crucial conversations with team members and interdepartmental team members, successful in creating clarity and team focus
• Adaptability and reliability: able to manage competing priorities according to changing resident needs in a responsive and consistent manner
• Process development and implementation: Coordinate plans for total service to residents, including; staffing and scheduling, budgeting and cost control measures, on-boarding of new staff, and ongoing staff development
• Has legal responsibility for personal acts and for those delegated to others
• Technical competence in MS Word, email, AOD and charting
• Establishes and maintain high standards of care
• Facilitates team based decision making
• Conducts investigations as a follow up to complaints or incidents
• Believes in and supports holistic care for elders with interdisciplinary teams
• Professional savvy: Adapts appropriately to cultural differences , maintains confidentiality
• Understands and navigates the system of long term care and seeks to improve the structure and processes to attain improved outcomes for residents and families
• Quality-Proficient in facilitating quality of care and financial efforts including, but not limited to, scheduling, staffing plans, QM report reviews, nursing home compliance standards, and general operational knowledge

Position Responsibilities:

• Collaborates with Administration in designing, developing, and maintaining best in class skilled nursing care in SJH
• Oversees care planning and clinical excellence, satisfaction, and staff success on assigned floors
• Oversees performance management of staff on assigned floors, including coaching, disciplinary actions, and terminations
• Interviews and hires new staff; oversees onboarding experience for new staff
• Guides teams toward clinical, quality and operational excellence
• Understands and embraces the Quality Assurance/Performance Improvement Process as the way to address operational challenges and concerns
• Contributes to the formulation, review and amendment of operational policies and operational procedures in accordance with administrative organization of the facility
• Contributes to Quality Assurance initiatives with responsibility as an active member in various committees; QAPI, Nursing Policy and Procedure and Clinical Leadership
• Participates in On Call Nursing Administration weekend rotation
• Collaborates with MDS to ensure that all necessary documentation is completed in a timely matter
• “Other duties as assigned”