VITA Site Coordinator in Floyd, Virginia at New River Community Action Inc

Under the direct supervision of the VITA (Volunteer Income Tax Assistance) Program Coordinator, the VITA Site Coordinator is responsible for supporting the VITA Program's operations in the New River Valley (Radford, Pulaski, Christiansburg and Floyd) and ensuring program compliance with Internal Revenue Service (IRS) regulations and agency policies to provide Volunteer Income Tax Assistance (VITA), Earned Income Tax Credit (EITC), and Child Tax Credit (CTC) outreach.

This is an hourly, part-time (15-20 hours/week, including weekend hours), temporary position (December to April).

Main Responsibilities:
1. Communicates with the community regarding VITA services and provides outreach to underserved populations.
2. Submits forms and reports to funding sources and NRCA as required, complying with all regulations and requirements.
3. Recruits VITA volunteers and aids Program Coordinator with volunteer recognition at the end of the tax filing season.
4. Coordinates with NRCA Communications Specialist to publicize the program to the target population, potential volunteers, and the community at large.
5. Develops and maintains partnerships with community groups and government offices (example: Commissioners of Revenue).
6. Ensures that volunteers are trained using the IRS website and become certified at the level required to provide tax assistance services.

Knowledge, skills and abilities
Must:
• Be able to work under direction toward broadly defined objectives and possess a high degree of independence and good organizational skills.
• Have the ability to communicate effectively, both oral and written. Ability to make presentations before small and large groups.
• Have knowledge of basic computer applications and Microsoft Office, as well as online applications.
• Become certified in IRS provided software and website online and to train volunteers to become certified. Must be or be willing and able to participate in training required for this position.
• Be able to advocate and outreach.

Driving is an essential function of the job. Must possess valid driver's license and safe driving record. Must be able to drive up to 4 hours per day, but may be required to drive more than 4 hours in a given day. Some night/overnight driving may be required for night or out of town trainings or meetings.
If agency vehicle is unavailable, must have vehicle with valid inspection and insurance meeting minimum state requirements available for transporting individuals and families within the New River Valley, and in pre-approved cases outside the New River Valley. Mileage reimbursed by NRCA.

Education and Experience:
High school diploma or equivalent.

Before employment, the applicant must sign authorizations for NRCA to perform DMV and Criminal Record Checks. These will be used to demonstrate that a satisfactory driving record and no pending or found charges or convictions related to abuse, neglect, or exploitation of children or adults are present. This information can also be used to determine if any other felonies or misdemeanor charges which would conflict with the mission and philosophy of the agency are present.

Application Deadline: November 15, 2026 or until the position is filled. USDA is an equal opportunity provider, employer and lender. EEO/AA.