Customer Service Rep. in Colorado Springs, Colorado at DataDeletionTarget

Veterinary Front Office Receptionist

Full-time (approximately 30 hours per week)

Colorado Springs, CO

Why work at Aspenwood Veterinary Hospital?

· Environment – Be surrounded by like-minded people who are passionate about animals and providing excellent cl;ient and patient care.

· Have a Purpose - Play a part in helping pet owners and their pets feel better.

· Love the Culture - It will feel like your home away from home with our family-oriented atmosphere.

· Be Appreciated – Both your co-worker, pet owners, and animals will appreciate you being on the front line as the brand ambassador.

· Great Benefits – We offer medical, dental and vision, a 401k with a company match, and employee discount on veterinary services.

· Career Path – This is an opportunity to start your career in helping animals!

Veterinary Front Office Responsibilities

* Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions : build a positive rapport with our clients

* Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates

* Differentiate and prioritize between routine cases and emergency cases and alert staff accordingly

* Understand and use special record notations, and make appropriate notes in patient records

* Maintain medical records, establish or understand medical record filing systems

* Handle all cash transactions including deposits and invoicing

* Handle communications with local pharmacies and specialty practices

Qualifications

• Must have a high school diploma or equivalent.

• Excellent communication skills - verbal and written - attention to detail a must

• Possess a positive attitude and desire to contribute to a positive work environment.

Animal care, client/customer interaction, receptionist experience preferred

Previous Cornerstone experience ideal