Senior Sales Operations Lead in Canada Creek, Nova Scotia at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Sales Operations Lead in Canada.

This is a high-impact strategic operations role supporting a global Professional Services organization within a fast-paced SaaS environment. You will act as a key partner to senior leadership, helping translate business strategy into scalable operational execution across revenue, delivery, and customer success functions. The role blends analytics, systems thinking, and process design to strengthen visibility into business performance and drive data-informed decision-making. You will build and maintain the operational backbone that connects frontline delivery with executive strategy. By integrating complex data sources and developing actionable insights, you will enable stronger forecasting, resource planning, and revenue performance. This position offers the opportunity to influence global standards, optimize cross-functional workflows, and improve how professional services deliver value at scale.

• Serve as a strategic partner to senior leadership, driving annual planning, operational alignment, and execution of high-priority global Professional Services initiatives.
• Design and optimize revenue and delivery frameworks, ensuring scalable processes for forecasting, resource management, and service revenue integrity.
• Build and maintain unified reporting systems and dashboards by consolidating multi-source datasets into clear, actionable executive insights.
• Manage end-to-end data processes including collection, cleansing, validation, and transformation to ensure accuracy and consistency across systems.
• Deliver advanced analytics, including diagnostic and predictive insights, to support decision-making and performance optimization.
• Develop and maintain reporting tools and dashboards using BI platforms to communicate operational and financial performance to stakeholders.
• Drive process optimization and change management initiatives to improve operational efficiency and standardize global workflows.
• Collaborate cross-functionally with Finance, RevOps, Product, and Customer Success teams to ensure alignment and execution of strategic priorities.
• Support data governance practices to ensure compliance, consistency, and integrity of operational datasets.

Requirements:

• 7–10+ years of experience in Strategy & Operations, Sales Operations, or Professional Services Operations within a high-growth SaaS environment.
• Strong understanding of Professional Services business models, including revenue forecasting, delivery operations, and resource planning.
• Proven ability to translate complex data into clear insights, strategic narratives, and executive-level recommendations.
• Hands-on experience with data analysis, reporting, and visualization tools such as SQL, Excel/Sheets, and BI platforms (Looker preferred).
• Familiarity with enterprise systems such as Salesforce, Certinia, Gainsight, or Snowflake is an asset.
• Strong capability in process design, operational scaling, and change management across distributed teams.
• Excellent stakeholder management and communication skills, with the ability to influence senior and cross-functional leaders.
• Strategic mindset with strong execution discipline, balancing long-term planning with operational detail.
• Bachelor’s degree in business, analytics, or a related field preferred.

Benefits:

• Fully remote or hybrid flexibility within Canada, depending on preference and eligibility.
• Opportunity to work in a globally distributed, high-growth SaaS environment.
• Strong exposure to executive leadership and high-impact strategic initiatives.
• Competitive compensation aligned with senior-level operations roles in the SaaS industry.
• Inclusive and collaborative work culture focused on innovation, learning, and career development.
• Access to modern data, analytics, and BI tools supporting advanced operational decision-making.
• Flexible working model supporting both collaboration and autonomy.