What is the role of a Program Administrator at Element Care?

The Program Administrator position at Element Care is a Full-time or part-time position opportunity in the relevant field.

Where is this Program Administrator job located?

Lowell, Massachusetts, 01852, United States

What type of employment is offered for this Program Administrator role?

Full-time or part-time position

What industry does this Program Administrator position belong to?

This role spans multiple industries.

What is the expected salary for this Program Administrator job?

$68,000 – $74,000 Yearly Salary

How can I apply for the Program Administrator position at Element Care?

You can apply directly through the application link provided.

Program Administrator at Element Care

The Program Administrator under the direction of the Director of Center Operations and/or Center Manager manages the activities of the PACE program which includes the daily operations, quality, customer service, service delivery and cost management along with serving in an oversight capacity of a site for coverage. Position also ensures compliance with established state, federal, and organizational regulations.

ESSENTIAL RESPONSIBILITIES:

Oversees the day to day standards, fills in for staffing ratios, assists with scheduling, assists in fiscal management and quality improvement.Ensures compliance with federal, state and local regulatory requirements.Monitors the quality of service and utilization of standards.Assists in development and implementations of quality improvement plans.Ensures staff provides the highest quality of care and services.Investigates and resolves concerns regarding care and services.Assists in tracking the timeliness of completion of service requests, falls, significant events, grievances and care plans.Oversite of the following specialty areas:

PACE Operations – Ensures all PACE requirements are met in terms of care planning, service delivery, grievances, appeals and other areas. Assists in overseeing customer service excellence especially with the Department Specialists/Receptionists. Works with the Center Manager in providing a robust food delivery service in a efficient and cost effective manner and in enhanced customer satisfaction experience. Provides coverage for Center Manager in their absence as needed.

Ability to pass a ServSafe Food Protection Manager program and Allergen certificate.Frequent local travel amongst all Element Care centers.Performs other duties as required.

JOB SPECIFICATIONS:

Bachelor’s degree in health care administration or a related field preferred.Minimum of 1 year of experience with leading staff.Minimum of 1 year of experience working with a geriatric population.Knowledge of operations management.Demonstrated leadership and motivation skills.Ability to initiate and drive changes; demonstrated results-driven approach.Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.Demonstrated interpersonal communication skills.COVID vaccinated preferred.

Program Administrator at Element Care – Lowell, Massachusetts

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