Retail Key Holder/Customer Service Representative at Binson's Hospital Supplies Inc. – Dearborn, Michigan

🚨 Now Hiring: Retail Key Holder/Customer Service Representative

📍 Location: 5250 Auto Club Dr Suite 130, Dearborn, MI 48126

🕗 Schedule: Monday–Friday | 8:30 AM - 5:00 PM

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

🚀 The Role: Customer Service/Retail Associate

To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.

🔍 What We're Looking For

• High School Diploma or equivalent

• Previous experience in retail sales, customer service, or medical equipment preferred

• Friendly, outgoing communicator who loves connecting with people

• Compassionate and customer service driven

🛠 What You’ll Be Doing

• Welcome patients and visitors with a warm smile and professional vibe
  

• Help customers find the perfect medical supplies tailored just for them

• Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience

• Share helpful info on product features and how to use them confidently

• Quickly and kindly handle questions or concerns—making every experience a great one

• Process sales smoothly and securely, handling cash, cards, and insurance
  
  

💡 Perks & Benefits

• Competitive pay 💰

• Full benefits: Medical, Dental, Vision & Life Insurance 🏥

• Paid time off + floating holiday 🌴

• 401(k) Retirement Savings Plan 💸

• Training and growth opportunities 🚀