Inside Sales Representative in Novi, Michigan at Kistler Instrument Corp.

Join Kistler – A Global Leader in Measurement Technology!

At Kistler, we’re revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. From automobile development to smart factories, our Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.

Purpose of the Position

The Inside Sales position will support the Outside Sales and Customer requirements by providing detailed technical application assistance as well as price and lead time information for Kistler’s Outside Sales Representative’s and our customer base.

Job Responsibilities:

• Respond to customer inquiries and provide accurate, timely quotations.
• Follow up on open quotes, leads, and opportunities to drive sales conversions.
• Manage and grow existing customer accounts by understanding their needs and offering suitable solutions.
• Collaborate with production, logistics, and customer service teams to ensure accurate order processing and on-time delivery.
• Prepare and process sales orders in ERP and CRM systems while maintaining data accuracy.
• Support field sales and representatives with pricing, account details, and documentation.
• Monitor sales activity to identify opportunities for upselling, cross-selling, and business growth.
• Generate quotations, verify pricing, inventory, and delivery schedules, and respond to customer inquiries.
• Maintain regular, positive communication with customers, sales engineers, and representatives.
• Communicate company policies, terms, and conditions clearly to customers.
• Coordinate with internal departments to resolve technical questions and ensure smooth order execution.
• Develop relationships with new and prospective customers in a technical application environment.
• Maintain accurate customer data, forecasts, and reports in CRM/SAP.
• Perform other related duties and support special projects as needed.

Qualifications:

• Bachelor’s degree in business administration or related field
• Minimum 3 years related experience
• ERP experience (SAP)
• Able to work unsupervised and critically think and make decisions
• Knowledge of manufacturing, industrial production, testing and/or electronic measurement systems, and aerospace/defense
• Working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Perform activities consistent with sales process.
• Must be authorized to work in US

Why Kistler?

At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:

Kistler Instrument Corporation is an Equal Opportunity Employer.