Warranty Returns Repair Technician in Phoenix, Arizona at Mitek Corporation
NewJob Function: Facilities
Mitek Corporation
Phoenix, Arizona, 85042, United States
Posted on
New job! Apply early to increase your chances of getting hired.
Explore Related Opportunities
Miscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers jobs near me in ArizonaJobs near me in ArizonaMiscellaneous Electrical and Electronic Equipment Mechanics, Installers, and Repairers jobs
Job Description
POSITION SUMMARY
The Warranty Return Repair Technician will diagnose and provide quality repair services to MiTek customers.
ESSENTIAL FUNCTIONS
- Read and interpret blueprints, schematics, test procedures and test equipment.
- Perform routine diagnostic tests to determine repair or restock and perform routine and semi-routine repairs on returning products.
- Perform routine tests to ensure production quality standards are met on products tested and recognize failures.
- Reconcile all warranty receivables and post credit requests through the computer database on a timely basis.
- Prepare orders for return shipping – packaging dependent on carrier.
- Customer service by phone, e-mail, and in person.
ESSENTIAL TASKS
- File and maintain all service records as required by the warranty procedure.
EDUCATION
High school or its equivalent
EXPERIENCE
Some technical training in basic electronics or equivalent
Experience in Customer Service a plus
SKILLS & ABILITIES
- Basic understanding of MS Office programs (Word, Excel, and Outlook)
- The ability to learn MiTek internal computer system
- May be required to work from a ladder or personal lift and become forklift certified and drive a forklift
- Ability to identify parts cosmetically and/or by bar code and/or by part
- Ability to use hand tools and soldering for repair
- Ability to use diagnostic testing procedures
- Ability to operate AC/DC auto tester; pulse generators, meters; power supplies and special AC test fixtures
- Ability to read blueprints and schematics
- Ability to enter data accurately into warranty tracking database
- Ability to troubleshoot electronic failures
- Performs hand set-ups for AC and DC digital test
- Ability to maintain internal Mitek system records for warranty repairs.
Knowledge of Shipping / Warehouse procedures and the ability to track and process all order through Databases and Carriers.
Scan to Apply
Just scan this QR code to apply from your phone.
Job Location
Phoenix, Arizona, 85042, United States
Frequently asked questions about this position
Similar Jobs In Phoenix, Arizona
Hot Job
Travel Audio Visual Installation Technician
Inter Technologies Corporation
Phoenix, Arizona
Avionics/Electrical Tech Lead - Starlink
Gulfstream
Mesa, Arizona
Fire Alarm Installation Technician
Benson Systems Inc
Gilbert, Arizona
New
Electrical System Specialist
Gulfstream
Mesa, Arizona
Fire Alarm Service Technician
Benson Systems Inc
Gilbert, Arizona
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.By clicking Continue, you understand and agree to JobTarget's Terms of Use and Privacy Policy.