Front Desk Medical Receptionist at Experience Momentum – Mill Creek, Washington

Full-Time Front Desk Medical Receptionist – Mill Creek Location
Schedule: Monday–Friday ( Flexible and varied by day )
Pay: $18.00 – $22.00 per hour

Create Connection. Empower Wellness. Welcome to Experience Momentum.

Experience Momentum is a thriving, mission-driven wellness center located in Mill Creek, WA providing integrative health services including physical therapy, massage therapy, nutrition counseling, personal training services and group fitness. We are seeking a Front Desk Medical Receptionist who brings warmth, reliability, and a solutions-focused mindset to every interaction.

If you're looking for meaningful full-time work where your customer service skills truly matter and your schedule remains consistent, this could be the role for you.

Why You'll Love Working Here:

• Consistent Full-Time Hours: Monday–Friday ( Flexible and varied by day )
• Positive Work Culture: Join a collaborative, values-driven team that prioritizes inclusivity and whole-person care.
• Professional Growth: Gain hands-on experience working with a team of physical therapists, dietitians, fitness coaches, and wellness professionals.
• Wellness Perks: Access to discounted services and fitness classes to support your personal health journey.

What You’ll Do:

• Greet & Support Clients: Be the friendly face that welcomes every client into our space—warmly, respectfully, and professionally.
• Manage Appointments: Coordinate scheduling across our service lines to maximize availability and streamline care.
• Process Payments: Accurately collect copays, balances, and payment information while maintaining a professional tone.
• Support Communications: Answer calls, respond to referrals, manage faxes, and deliver timely follow-ups to patients.
• Maintain Records: Keep client accounts up-to-date, ensuring all demographic and insurance information is current.
• Handle Inquiries: Respond clearly and compassionately to a range of client questions, including those related to Motor Vehicle Accident and L&I cases.
• Be a Team Player: Pitch in with additional administrative duties that help keep the clinic running smoothly.

Who You Are:

• A dependable and detail-oriented professional who thrives in a fast-paced, people-centered environment
• A clear communicator who can navigate sensitive or complex patient scenarios with grace
• Tech-savvy and organized, with the ability to manage multiple tasks calmly and efficiently
• Previous experience in a medical, clinical, or wellness setting strongly preferred

Full-Time Benefits:

• 401(k) with employer match after one year
• 11 paid company holidays
• Paid time off accrual
• Paid Volunteer Day
• Free group fitness class access
• Employee discounts on services

How to Apply:
If you’re passionate about supporting people and want to be part of a dynamic, inclusive team committed to health and healing, we’d love to hear from you. Please submit your resume and a brief cover letter sharing why you believe you're a strong fit for this position and schedule.

Experience Momentum participates in E-Verify to confirm the identity and employment authorization of all newly hired employees. To learn more about E-Verify, please visit www.e-verify.gov.

Work Location: In person