People Experience Operations & Programs Lead in New York City, New York at Barnard College

Title: People Experience Operations & Programs Lead

Location: New York City, NY

Full/Part Time: Full time
Req ID: JR5613

Description:

If you are a current Barnard College employee, please use the internal career site to apply for this position.

Job:

People Experience Operations & Programs LeadThe People Experience Operations & Programs Lead supports the execution and continuous improvement of employee experience at Barnard College through the effective delivery of talent acquisition, onboarding, systems, and people programs.
Reporting to the Associate Director, People Experience, this role focuses on operational excellence, process improvement, and program execution, ensuring that HR initiatives are implemented efficiently and consistently across the College.
This position serves as a key partner in translating People Experience strategy into action by owning day-to-day operations across recruiting, onboarding, and HR systems (Workday), while supporting broader initiatives related to engagement and employee communications.

Job Description:

Talent Acquisition Operations & Execution

• Coordinate day-to-day recruitment operations, including candidate tracking and process flow

• Support hiring managers to ensure an efficient, consistent, and high-quality recruitment process

• Monitor recruitment activity and flag process gaps or delays

• Oversee background checks and onboarding readiness in alignment with institutional and compliance requirements for staff and faculty

• Contribute to improvements in recruiting workflows, candidate experience, and time-to-fill metrics

Workday & HR Systems

• Serve as a primary point of contact for Workday Recruiting processes and workflows

• Maintain and support system processes including requisitions, candidate tracking, and onboarding tasks

• Provide guidance and training to managers and staff on system usage and best practices

• Troubleshoot system issues and partner with HRIS to resolve and enhance functionality

• Recommend process improvements to enhance efficiency and user experience

Onboarding & Employee Experience Programs

• Coordinate onboarding processes and support new hire orientation for staff and faculty

• Ensure a smooth and consistent onboarding experience through established processes

• Support ongoing employee experience initiatives, including new hire check-ins and feedback collection

• Partner with the Associate Director, People Experience to operationalize engagement and culture initiatives

• Support execution of all live and e-learning training initiatives

Data, Reporting & Insights

• Track and analyze key HR metrics, including recruitment activity, onboarding progress, and turnover trends

• Support development and maintenance of reports and dashboards to support data-informed decision-making

• Provide insights and recommendations to improve processes and enhance the employee experience

Communications & Content Development

• Support the Associate Director of People Experience in developing communications related to HR programs, processes, and initiatives

• Contribute to employee-facing content such as newsletters, guides, and internal resources

• Partner with leadership to ensure clear, consistent, and accessible messaging across HR initiatives

Other duties as assigned

Skills, Qualifications & Requirements:

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field

• 3–5 years of experience in HR operations, recruiting, or people programs

• Experience managing or supporting HR systems (Workday strongly preferred)

• Strong organizational and project management skills, with the ability to manage multiple priorities

• Demonstrated ability to improve processes and drive operational efficiency

• Strong interpersonal and communication skills, with the ability to work across teams and functions

Preferred Qualifications

• Experience in higher education or similarly complex, regulated environments.

• Familiarity with applicant tracking systems, onboarding processes, and HR reporting

• Experience supporting performance management or employee experience programs

• HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR).

Work Arrangement: Hybrid - 3 days in office, 2 days remote, subject to change due to operational needs.

|Salary Range: $85,000 - $95,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the College's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Company:

Barnard College

Time Type:

Full time

About Us: Barnard is an intellectually stimulating, diverse college community of approximately 800 full- and part-time faculty and staff dedicated to providing an extraordinary educational environment for our 2,600 students.
Whether you are a current or potential Barnard employee, the Office of Human Resources is here to provide you with clear and accurate information and the best possible service. We hope that you find the site useful and will feel free to email any of the HR staff directly with questions or suggestions. We look forward to working with you.