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Account Manager at Flexiforce – Abbotsford, British Columbia

Flexiforce
Abbotsford, British Columbia, V2T 6J8, Canada
Posted on
Salary:$85000 - $95000

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About This Position

Title: Account Manager

Reports to: Director of Sales

Location: Mocksville, NC – USA

Start Date Target: April 1, 2026

Company Background

We're FlexiForce, a part of the ASSA ABLOY Group of Companies and we are the world's largest manufacturer of overhead door hardware and components. We believe that safety is everyone’s responsibility and can only be achieved through the active participation of everyone within the organization. We have values. We make quality products; we deliver them on time and we partner with our customers and our suppliers to support mutual success. To do that, we rely on having the best and most capable people on our team. If that's you, we should talk!

Values

Empowerment: We have trust in our people

Innovation: We have the courage to change

Integrity: We stand up for what’s right

Safety: Together we are safe

Teamwork: Together we achieve more

Position Overview / Summary

The Account Manager will maximize FlexiForce’s market share in North America, with a primary focus on the United States. This role will represent our comprehensive product offering with the overhead doors and windows industry segment.

This position will be based at our Mocksville, NC location. However, during onboarding, the successful candidate will be required to spend significant time in Abbotsford, BC to shadow leadership, learn processes, and gain foundational product knowledge.

The Account Manager will collaborate with clients and internal teams to ensure high levels of customer satisfaction while growing the business and supporting key accounts.

Key Responsibilities

Serve as a brand ambassador for FlexiForce by demonstrating our core values. Prospect, estimate, prepare quotations, and develop a defined geographic sales area. Maintain strong relationships through in‑person and virtual meetings with existing and prospective customers. Support and grow key accounts within the windows industry. Provide insight into upcoming product developments and communicate customer requirements to internal teams. Negotiate pricing, delivery schedules, and technical specifications. Deliver product training and provide technical support related to window reinforcement solutions. Attend relevant industry trade shows and participate in applicable industry associations. Support customer order entry, expedite orders with production control, and help streamline customer ordering workflows. Assist with product configuration for custom or special applications. Collaborate with internal departments to ensure on‑time delivery targets (98%+) are met. Understand and consider cost structure in quotations and negotiations.

Qualifications

3–5 years of experience in B2B sales, with a strong background in the windows industry or building materials sector.Bachelor’s degree or diploma in Business Administration or an equivalent combination of education and experience coupled with formal sales process training.Effective computer skills including familiarity with ERP and CRM software as well as MS Office programs.Excellent English language written and verbal communication skills.Ability to negotiate variations in pricing, delivery and specifications.Analytical and detail oriented with an ability to understand manufacturing costs.

Personal Characteristics & Skills

A people-oriented approach, ability to communicate effectively with others and to build a positive relationship within all levels of organization.Able to consistently represent the company in a professional and ethical manner.Demonstrated willingness to learn and improve.Keen problem-solving skills.Excellent time management with an ability to juggle multiple priorities.Able to fully understand and elucidate the value proposition of our products.Team player focused on culture and collaboration with others.Willingness to travel as needed for business purposes.

Role Requirements

Primary Location: Mocksville, NC – USA

Hours: Monday to Friday, 40 hours/week

Working conditions: On‑site (Hybrid options may be considered)

Travel

Routine travel, typically 50% of time, will be required for this role. A valid passport is necessary along with freedom to travel to international destinations in North America and European locations as necessary.

Salary range

USD $85,000-95,000/year

Transportation allowance TBD.

Job Location

Abbotsford, British Columbia, V2T 6J8, Canada

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