Clinical Director in Georgetown, Delaware at La Red Health Center Inc

Position Title: Clinical Director

Reports to: Chief Medical Officer

Primary Location: Georgetown – (incumbent may be transferred or asked to report to any of LRHC’s locations based on the needs of the organization)

Wage Classification: Exempt

Job Summary:

The Clinical Director provides strategic and operational oversight for clinical care delivery at La Red Health Center. This role leads nursing and interdisciplinary teams to ensure high-quality, patient-centered care. Partnering with executive leadership, the Director drives system-wide quality initiatives, manages operational change, and chairs the Quality Committee. The position requires strong change management, project execution, and healthcare regulation expertise

Essential Responsibilities:

The following duties are not intended to serve as a comprehensive list of all duties performed by all associates in this position. The duties listed are intended to provide a representative summary of the major duties and responsibilities. The incumbent may be required to perform additional, position-specific duties as assigned by their manager and/or LRHC Leadership.

Strategic Leadership & Clinical Operations

• Drive strategic direction for clinical operations to align with organizational goals, regulatory mandates, and community health best practices.
• Direct the life cycle of clinical initiatives, pilots, and system changes from planning through execution and evaluation.
• Apply formal project management and implementation methodologies to ensure successful operational transitions.
• Oversee inventory controls for all clinical supplies, medications, and vaccines to maintain strict regulatory compliance.
• Manage specialized programs including the 340B discount pharmacy and discount vaccine programming.

Quality, Risk & Compliance

• Chair the Quality Committee and partner with executive leadership to advance continuous quality improvement (CQI) initiatives.
• Utilize CQI methodologies—such as PDSA cycles, root cause analysis, and performance dashboards—to drive clinical excellence.
• Maintain quality certification or successfully obtain approved certification within the designated onboarding timeframe.
• Partner with Risk Management to analyze clinical data, identify trends, and deploy corrective actions that improve patient safety.
• Enforce safety standards regarding infection control, universal precautions, and overall clinical safety protocols.
• Audit documentation standards to ensure electronic medical record (EMR) workflows support accurate, timely, and compliant care.

Team Leadership & Change Management

• Champion change management efforts for new workflows, policies, and care models to secure staff engagement and adoption.
• Foster collaboration among providers, managers, and staff to optimize interdisciplinary coordination and care delivery.
• Cultivate talent through direct coaching, mentorship, and the execution of meaningful annual performance evaluations.
• Guarantee staff competency by overseeing comprehensive onboarding, continuous education, and mandatory practice updates.
• Engage in multidisciplinary teams to push forward population health initiatives and organizational quality benchmarks.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of five (5) years of progressive leadership experience in a healthcare, community health center, hospital, or comparable clinical setting.
• Demonstrated experience leading quality improvement initiatives, operational change, and system implementation efforts.
• Formal training or certification in quality improvement, patient safety, project management, or change management preferred (or willingness to obtain).

Education and/or Experience:

• Bachelor’s degree required in Nursing, Public Health (MPH), Social Work (MSW), Health Administration, or a related clinical or health systems field required. Master’s degree preferred.

Language Skills:

Bilingual (English/Spanish) preferred

Skills and Competencies:

• Project Leadership: Manages complex initiatives from initial planning through execution, transition, and long-term sustainment.
• Data-Driven Optimization: Analyzes clinical and operational data to monitor quality, interpret trends, and implement workflow improvements.
• Healthcare Technology: Demonstrates proficiency in EMR systems, clinical documentation standards, and emerging healthcare tech.
• Workforce Management: Maximizes resource allocation, prioritizes tasks, and balances strategic goals against daily operational realities.
• Leadership & Collaboration
• Change Management: Leads multidisciplinary teams through organizational growth, driving continuous improvement and staff engagement.
• Stakeholder Engagement: Facilitates cross-functional collaboration and builds trusted relationships across clinical, operational, and executive tiers.
• Strategic Communication: Delivers clear, persuasive messaging to diverse audiences to align priorities and motivate teams.

Equipment Operated:

Wide range of office equipment. Computer use and proficiency required.

Mental/Physical Requirements:

Frequent sitting or standing for long periods while using a computer or conducting patient interviews. Regular walking within the clinic to coordinate with medical staff or escort patients. Must be able to lift or move up to 15–25 pounds and occasionally push.