Office Manager - Tridont Dental, Brampton, ON in Brampton, Ontario at 123Dentist

The team at Tridont Dental located in Brampton, ON are looking for a passionate, hard-working Office Manager on a Full time basis.

The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create working harmonies between the front desk office and dental professional team. This is an opportunity for a strong operational leader who wants to make a meaningful impact.

Financial & Business Performance

• Oversee billing, insurance processing, collections, and financial accuracy
• Monitor clinic KPIs, productivity, and performance metrics
• Identify opportunities to improve efficiency, patient retention, and overall clinic growth
• Support treatment acceptance and exceptional patient communication experiences

Patient Experience & Growth

• Lead by example in delivering an outstanding patient experience
• Ensure operational consistency and high service standards across all patient interactions
• Collaborate closely with Regional Leadership to support clinic growth strategies

Who we are:

123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry.

WHAT WE ARE OFFERING:

• Full-time
• Permanent employment
• Benefits
• State-of-the-art technologies/equipment (ITERO)
• Free parking available
• Transit accessible
• Opportunity for professional advancement
• Team building activities
• Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as an Office Manager. Working at Tridont Dental, you will experience a team-oriented environment as it is a massive part of who we are

SCHEDULE:

• 40 hours per week
• 5 Days/week: Monday-Friday

WHAT WE ARE LOOKING FOR:

• 2 year of experience is required in dental office management or dental administration
• Experience with dental practice management software such as Abeldent is considered an asset
• Highly proficient in MS Office (MS Excel and MS Outlook)
• Strong written and communication skills when speaking with patients and dental providers
• Strong knowledge of medical and dental terminology and processes
• Experience maintaining a professional level of patient privacy
• Demonstrated experience managing budgets, and other financial transactions
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

123Dentist is an equal opportunity employer committed to diversity and inclusivity. The organization strives to build a workforce that reflects the communities it serves, including individuals with disabilities. Accommodations are available upon request throughout the recruitment process. Please inform our team if you need assistance at any stage

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

JOB ID: 11668

Open role for an existing vacancy