Product Delivery Manager - Remote in New York at Konecranes

United States , UNITED STATES, United States
Employment Type: Permanent Term
Full-time/part-time position: Full-time
Workplace: Hybrid

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Position - Product Delivery Manager

Report to Operations Planning Manager

As a Product Delivery Manager on the Industrial Cranes Team, you will play a pivotal role in orchestrating the successful execution of new crane fabrication across North America. Your primary responsibilities will include the end-to-end fabrication process, ensuring timely delivery within budget constraints. You'll collaborate closely with internal teams and external fabricators to manage project workload, communicate requirements, and mitigate delays effectively. Strategic scheduling expertise, demonstrated leadership and exceptional communication skills are essential attributes for this role. You will guide and support our fabricators, resolve technical issues, and ensure compliance with project specifications. By fostering internal relationships and driving continuous improvement initiatives, you will contribute to enhancing the overall customer purchasing experience. The Product Delivery Manager role is integral in shaping industry-leading customer experiences and facilitating the achievement of business objectives and strategic plans.

You Will:

• Ensure a comprehensive understanding of the deliverables, scope, and requirements of all assigned orders.
• Effectively communicate the scope and requirements to the assigned fabricator.
• Coordinate all deliveries to fabricators, including drawings, steel, components and all other necessary materials.
• Negotiate costs within the best interest of Konecranes, ensuring optimal financial outcomes while maintaining quality and customer satisfaction.
• Manage schedules to ensure timelines are met, collaborating with internal and external teams to address potential delays.
• Maintain workload and schedule balance at fabricators to maximize build potential, without creating an over promised situation.
• Oversee the management of builder deliverables to Konecranes, include ITP, FAT, square/span reports and documentation.
• Resolve non-conformances prior to shipment of orders, ensuring compliance with project specifications.
• Cultivate and nurture internal relationships with key stakeholder groups and individuals.
• Execute annual planning actions to align with business objectives and strategic plans.
• Contribute to and initiate ongoing continuous improvement initiatives to enhance process and outcomes.

Qualifications:

• Hold a PMP certification or minimum five years experience as a master scheduler, which is preferred.
• Experience within a manufacturing environment is preferred.
• Exhibit proficiency in interpreting technical drawings.
• Display effective communication skills, capable of engaging stakeholders at all organizational levels.
• Demonstrate adeptness in managing multiple tasks concurrently across various projects, with proven problem-solving and conflict resolution skills.
• Possess a strong technical aptitude and keen interest in comprehensively understanding our products and processes.
• Strong computer skills – Microsoft and SAP

The customer experience during the entire order execution phase can serve as a significant competitive advantage. The Product Delivery Management team holds the power to shape this experience through their conduct and adept communication during every stage of order execution. The Product Delivery Manager role stands as a pivotal position, essential for supporting and fostering the behaviors required to deliver an industry-leading experience.

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.