Deposit Operations Specialist at Affinity Federal Credit Union – Basking Ridge, New Jersey

Affinity FCU is seeking an engaged, eager individual to join our Deposit Operations team! The Deposit Operations Specialist is responsible for performing functions regarding Remote Deposits, mailed deposits and payments, deposit account verifications and write-offs, ensuring that processes are completed accurately and timely. The Deposit Operations Specialist interacts with members, businesses, third party vendors and frontline staff to provide a quality service experience.

The starting salary range for a new hire in this position is $40k-$45k. The wage/salary offered to a successful candidate will be dependent on several qualifying factors, including but not limited to: years of relevant experience, years of industry experience, education, etc.

This position will be HYBRID, with 2-4 days per week onsite work required at Affinity HQ in Basking Ridge, NJ.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for assigned duties with respect to Deposit Operations and item processing in accordance with established deadlines and schedules:

Review deposited Remote Deposit Capture items for completeness and approve checks for processing

Balances daily activity and assists with related reconciliations.

Sort and process all daily mail received i.e. ups, FedEx, USPS, deposits, loan payments,

Assists with escheatment of unclaimed funds.

Assists with Negative Share write-off processes

Review and post daily deposited item returns and adjustments.

Processing Foreign Check deposits

Complete account verifications from Social Security and other sources.

Assists Branch and Hub personnel related to Deposit Operations inquiries.

Responsible for research of legal correspondence around member accounts including levies, garnishments, subpoenas, freezes etc.

Reviews activity for exceptional or unusual items and reports potential issues to management and Risk Administration.

Recommends changes to internal policy and procedures regarding Remote Deposit, mailed deposits and payments, levies, negative shares, and account verifications.

Assists with developing and maintaining processes around daily deposit operations.

Assists with all related projects, product development and implementation of system updates.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• 2+ years of additional related work experience in a Deposit Operations role is preferred.
Knowledge of DNA core system is preferred, but will train.

Affinity strives to maintain balance between our employees’ personal and professional responsibilities. All full-time employees receive a highly competitive and multi-faceted Total Rewards package including competitive pay, target incentive, full medical/ dental/prescription coverage, 401(k) plan, profit sharing, and generous paid time off. Affinity employees are also eligible for discounts on products and services and earn paid time off for volunteering. In addition to these benefits, Affinity provides extensive educational and developmental opportunities as well as access to our formal Tuition Assistance Program.

Affinity Federal Credit Union is an Equal Opportunity Employer

Affinity FCU is committed to creating an inclusive culture and an employment experience that values diversity. Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team. With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability, or sexual orientation.

Explore career opportunities with Affinity and belong to something better.

Please scroll down and read the Applicant Statement in its entirety.

Applicant Statement

I promise that all information I have supplied in this application and any other form, oral or written, is true and accurate, and I agree that any misstated, misleading, omitted, or false information will result in rejection of this application form, refusal to hire, withdrawal of an offer of employment, or immediate discharge without recourse, whenever and however discovered.

I understand and agree that Affinity Federal Credit Union, any agent acting on its behalf, as well as any other person responding to a reference request pursuant to this application, can and will seek and/or disclose any and all information about me which said corporation, agent, or person may have. I specifically authorize said disclosure and agree to hold all such corporations, agents, or persons harmless.

I understand and agree to the fact that Affinity Federal Credit Union maintains a drug-free workplace and that I will be required to undergo a drug urine screening check. I understand and agree to the fact that Affinity will also conduct a criminal history background and credit report check. I understand and agree that said pre-employment checks are designed to ascertain my suitability for employment. I specifically authorize said disclosure of this confidential information and agree to hold Affinity Federal Credit Union, its agents, managers, officers, and employees harmless from any and all liability in connection with the pre-employment screening/testing. Additionally, I agree to comply with all request for additional testing of any type and at anytime during my employment at Affinity Federal Credit Union.

I understand that all employment offers are made contingent upon satisfactory proof of legal authorization to work in the United States according to the law. I understand that failure to provide satisfactory proof of identity and authorization to work in the United States will disqualify me from employment.

If hired, I agree to abide by the terms and conditions of all Affinity Federal Credit Union policies and procedures. I understand I will not be employed, or my employment will be terminated, if I am or have been convicted of a criminal offense involving dishonesty, breach of trust or money laundering, or if I admit, plead guilty or nolo contender, or have to such an offense or if I agree or have agreed to enter into a pretrial diversion or similar program in connection with a prosecution such an offense.

I understand and agree that my employment will be at will and that I or Affinity Federal Credit Union may terminate this employment relationship at any time, with or without notice, for any or no reason, without recourse by either of us. I also understand that oral representations to the contrary do not change the fact that both the Company and I maintain free to end the work relationship for any or no reason. I further understand that any changes in this employment relationship must be made in writing.

I acknowledge that at anytime during my employment with Affinity Federal Credit Union, the hours and/or days that I am expected to work may be changed to accommodate the needs of the business. In addition, I am also expected to work at various Affinity Federal Credit Union locations.

I acknowledge that I have been advised that Affinity Federal Credit Union is an Equal Opportunity Employer and that Affinity Federal Credit Union administers its employment policies in a nondiscriminatory manner. I specifically authorize Affinity Federal Credit Union to investigate my background, including any and all references, and prior employers, consistent with the position for which I am applying, and release and hold Affinity Federal Credit Union harmless for any and all liabilities arising out of its investigation of my application for employment. I authorize the Company, in its sole discretion, to supply my employment record to any prospective employer, government agency, or other party with an interest that the company deems appropriate.

I understand that this application is not a contract of employment.

If you agree to this disclaimer, you authorize the Company to process the application in accordance with the Company’s established hiring practices.

By completing this online application for employment opportunities at Affinity Federal Credit Union, I acknowledge reading, understanding and agreement of the Applicant Statement.

Keywords: Call center, banking, customer service, member service, contact center.