Phlebotomy Supervisor, Lab, 40hr, Day at UMass Memorial Health – Worcester, Massachusetts

Position Title: Phlebotomy Supervisor, Lab, 40hr, Day

Location: Worcester, MA University Campus;Worcester, MA Hahnemann Campus;Worcester, MA Memorial Campus

Time Type: Full time

Remote Type: On-site (100% Onsite)

Job Category: Allied Health

Job Family: Lab

Job Type: Regular

Req ID: R26103961

Description:

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:
Exempt

Hiring Range:
$59,051.20 - $106,308.80
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Monday through Friday

Scheduled Hours:
6am - 2:30pm

Shift:
1 - Day Shift, 8 Hours (United States of America)

Hours:
40

Cost Center:
10020 - 1720 MSSD Phelbotomy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provides supervision, training, and oversight of the day-to-day operations of the Phlebotomy Department. Serves as a liaison between our clinical partners and phlebotomy to establish the best clinical model and quality for our patients. Leads quality improvement and lean efforts for the department.

Major Responsibilities:

• Assists in the development of the budget for the area managed. Manages activities to assure financial goals are met.
• Provides leadership and direction to the Phlebotomy team and must be competent in all aspects of blood draws for all age groups.
• Assists in the development and maintenance of established departmental policies, procedures, and objectives.
• Demonstrates use and monitoring of quality improvement initiatives in daily operations.
• May be responsible for the efficient processing of samples such as receiving, entry, and accurate tests send outs to the appropriate labs.
• May ensure laboratory testing and billing is accurate and compliant with regulatory requirements.
• May perform billing audits regularly in support of corporate initiatives.

Standard Supervisor Level Responsibilities:

• Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
• Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
• Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
• Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors.
• Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
• Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
• Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. Develops and maintains procedures necessary to meet regulatory requirements.
• Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
• Ensures adequate equipment and supplies for department.
• Develops and maintains established departmental policies, procedures, and objectives.
• Ensures compliance to all health and safety regulations and requirements.
• Performs similar or related duties as required or directed.

Position Qualifications:

License/Certification/Education:

Required:

• Equivalent to a high school graduate.
• Basic Life Support Certification. (Can be obtained within 3 months of hire)

Preferred:

• ASCP Certified (American Society for Clinical Pathologists).

Experience/Skill:

Required:

• 5 years of phlebotomy experience
• Demonstrated leadership ability, ability to motivate others, problem solving, excellent verbal & written communication skills, effective listening skills, experience in scheduling, training & performance oversight, implements procedure changes, an understanding of regulatory requirements.
• Excellent time management skills.
• Working knowledge of basic office software, LIS and/or HIS computer systems.
• May be required to travel/work at other sites; Univ, Mem, Hahn, etc.

Preferred:

• Supervisory or demonstrated leadership experience (quality projects, lean efforts)

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Covering the Memorial Campus when that supervisor is sick or on vacation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

About Us:

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or "caregiver" fills an important role for our patients and their families every day. Who is a caregiver? It's not just the person who delivers the care. It's all the people who make it work ... and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.