Production Supervisor in Oakville, Ontario at I3D Canada - Burloak Technologies

Position Title: Production Supervisor

About Us:

Burloak Technologies is a leader in the additive manufacturing industry, providing engineering services for additive manufacturing, materials development, high-precision CNC machining and metrology. Burloak Technologies works with innovative companies across the aerospace, defense, nuclear and industrial markets to rapidly transition their most challenging part designs to additive manufacturing at scale.

Location: 3280 South Service Road, Oakville, Ontario, CA L6L 0B1, On-site Position

Summary:

The Production Supervisor is the frontline leader responsible for daily performance across additive manufacturing, machining, and deburring. Reporting to the Director of Operations, this role oversees people, production priorities, scheduling, attendance, training, documentation, safety, and area organization to ensure jobs progress efficiently and meet delivery commitments.

Working closely with Scheduling, Planning, Quality, Engineering, Project Management and other teams, the Production Supervisor ensures production requirements are in place, addresses constraints, maintains work instructions and SOPs, and develops an accountable, capable team. The role requires strong people leadership, sound judgment, clear communication, and a commitment to safety, quality, and continuous improvement.

Key Responsibilities:

Production Leadership and Area Oversight

• Lead daily activities across additive manufacturing, machining, and deburring to meet production priorities and customer deadlines.
• Provide direction throughout each shift and serve as the first escalation point for production, process, and personnel matters.
• Monitor production performance, schedule adherence, and throughput; identify constraints and take timely corrective action.
• Identify bottlenecks and support process improvements with Engineering and Operations.

Workforce Management and Accountability

• Manage team scheduling, hours worked, overtime, and shift coverage based on production needs.
• Review and approve time and attendance records and time-off requests in accordance with company policy and production needs.
• Set performance and behavioural expectations; provide feedback, coaching, recognition, and documented corrective action where required.
• Conduct performance discussions and work with HR to address attendance, conduct, and performance concerns fairly and consistently.
• Support recruiting, onboarding, and integration of new team members.

Documentation and Training Records

• Ensure production travelers, work instructions, inspection records, and process documentation are completed accurately and on time, in accordance with AS9100 standards and internal requirements.
• Review documentation for completeness and correctness before jobs advance, and coach team members to correct recurring errors.
• Maintain current training records, identify gaps, and arrange training to ensure employees are qualified for assigned work.
• Support audits by ensuring area records, training files, and work practices meet quality system expectations.
• Develop, review, and maintain work instructions, SOPs, and forms for assigned production areas, using the established document control and approval process.
• Gather input from team members on documentation gaps and improvements, and route changes through the document control and approval process before release.
• Ensure employees are trained on new or revised controlled documents before use and support audit readiness.

Production Flow and Prioritization

• Prioritize jobs and tasks based on customer due dates, project requirements, and available capacity
• Coordinate with Scheduling to maintain current priorities and communicate actual progress, capacity, and constraints.
• Improve job flow between areas and minimize waiting, work in progress, and handoff delays.
• Adjust resources and priorities in response to production constraints or schedule changes, and communicate updates to affected teams.

Cross-Functional Coordination

• Coordinate with Scheduling, Planning, Project Management, Engineering, Quality, Purchasing, and Supply Chain to ensure materials, tooling, fixtures, programs, drawings, and documents are available.
• Communicate production status, risks, and constraints to Operations leadership and other departments in a timely and transparent manner.
• Work with Quality and Engineering to resolve nonconformances and prevent recurrence.

Safety, Organization, and Area Standards

• Promote a strong safety culture by enforcing safe work practices and PPE requirements, addressing unsafe conditions promptly, and participating in incident reporting and investigations.
• Maintain clean, organized production areas using 5S principles.
• Ensure consistent adherence to company policies, procedures, and standard work across shifts.
• Perform other duties as assigned to support departmental and organizational objectives.

Technical Skills & Experience

• Minimum 5 years of experience in a manufacturing environment, including at least 2 years in a supervisory or team lead role.
• Working knowledge of additive manufacturing, CNC machining, and finishing or deburring processes, or equivalent experience in a precision manufacturing environment.
• Demonstrated ability to prioritize and schedule work across multiple areas to meet delivery commitments.
• Experience managing attendance, time and labour records, and time-off requests, and applying HR policies consistently.
• Experience maintaining production documentation, training and quality records, and developing or revising work instructions, SOPs, and forms.
• Strong knowledge of workplace health and safety requirements and safe work practices.
• Proficiency with ERP or production tracking systems and Microsoft Office applications including Excel, Word, and Outlook.
• Familiarity with Lean manufacturing and 5S principles.

Industry & Quality Knowledge

• Experience in precision manufacturing or a regulated manufacturing environment.
• Familiarity with AS9100 or similar quality management systems is considered an asset.

Education and Professional Attributes

• College diploma or bachelor’s degree in manufacturing, engineering technology, operations management, or a related field is an asset; equivalent hands-on and leadership experience is valued.
• Confident people leader who sets clear expectations, provides respectful feedback, and holds team members accountable.
• Strong communication and collaboration skills across production, support functions, and management.
• Organized, decisive, and able to manage competing priorities in a fast-paced environment.
• Leads by example in safety, quality, professionalism, and follow-through.

Accommodation:

Burloak Technologies is committed to providing an accessible recruitment and selection process. Accommodations are available upon request for candidates participating in all stages of the recruitment process. If you require an accommodation, please contact HR@burloaktech.com, and we will work with you to meet your needs.

Pay Range:

The expected base salary range for this position is $70,000 - $83,000 CAD annually. Actual compensation will be determined based on the successful candidate's skills, experience, education, and qualifications.

Other Information:

This posting reflects a new vacancy in accordance with applicable Ontario employment legislation.